Bredemann Toyota/Scion

Came here shopping for a 7 seater , he was very helpful in explaining about deals and services . It was a very pleasant experience for me as a buyer .

“I was completely impressed with his professionalism and customer service" Exellent Job Syed Hussein Thank you!

Found me a nice car and made a pretty good deal. Good communication from Syed.

for sales man i got no complain, my purchasing experience is excellent. but for dealer management, if you could please if your customer calling after purchasing new car,someone at sales team need to learn how to treat them nicely. at least put someone who can talk and help customer who just purchase car at your dealer. everything else is fine.

Sure, here are a couple of positive reviews my husband and I had an exceptional experience at Bredemann Dealership! The staff was incredibly friendly and knowledgeable, guiding us through the entire process with ease. I found the perfect car and Michael was fantastic in answering all our questions.

I really had a wonderful experience. Michael helped us to select our car. Anyone I saw there was polit and friendly. Thank you

EMPLOYEE RATING Mike helpful, communicative and professional.He answered all questions and was knowledgeable of the vehicle. Everyone at the dealership was great

I recently encountered a significant issue with the volume buttons on my brand new 2024 Venza XLE, particularly when using YouTube connected to my phone via Bluetooth. I took my car to Bredemann Toyota in Park Ridge and spoke with Service Consultant Bridgette Berrio. Initially, Bridgette attempted to address the problem by removing the old Bluetooth connection and adding a new one, but the issue persisted. She claimed that she owns the same vehicle and insisted that this behavior was normal, advising me to use apps like Spotify or Pandora instead of YouTube. I do not understand how these music apps can be compared to YouTube. When I requested that a mechanic look at the issue, Bridgette refused, stating they would perform the same steps and that I would need to pay $139, even though the car is under warranty, or take the car to the dealer where I purchased it. She also mentioned that all managers had left for the day, even though it was only 4:30 PM. Eventually, she agreed to have a colleague check it. This colleague managed to get the volume control to work once but couldn’t determine how to resolve the issue permanently. Finally, she created a work order to have a mechanic take a look. Later, Bridgette informed me that this is a known issue with Venzas and is already mentioned in the user's manual. When I asked her to show me the specific page, she pointed to some pages that did not mention this issue but said something else. She interpreted the content in a way that supported her claim. When I mentioned that I never had this issue with my 2018 Prius, 2023 Corolla, other Toyota vehicles, or my 2024 Model Y, her reply was that each vehicle is different. This experience was quite frustrating. Overall, the service I received was disappointing and unhelpful. Based on my experience, I would not recommend Bredemann Toyota for any vehicle purchase or service.

It was a pleasure to work with Patsy to purchase my New Corolla Cross. She made the entire process easy and made sure I was familiar with all the new features before I drove away. 100% recommend Patsy at Bredemann Toyota

Great dealership, they provide excellent customer service in all areas of the car buying process.