Bredemann Toyota/Scion

I was about 200 miles out of state and my Highlander would not start. An alarming message came on the dash stating low brake pressure, stop immediately. I did not know if there was a problem with the brakes or the battery or both. There were no Toyota dealers for about 30 miles so I called Bredeman where the car was purchased and had always been serviced. The service technician just blew me off and would not tell me if the car was safe to drive on the toll road which has a 70 mile/hour speed limit. He told me to have the car towed to the dealer, Since this was out of state and 200 miles away, this was not a practical solution, I had purchased a new battery there less than a year before this happened. I got the car jumped and got to an automotive parts store. The battery was dead so I bought a new battery and managed to drive back to Chicago. I took the car to Bredeman to have the battery and car serviced as the new battery died. The service manager told me they would not honor the 2 year warranty because I went else where to buy a new battery. So I agreed to pay $170 to have the battery checked and signed the paperwork. I went to the waiting room and after about 10 minutes the service manager came and called me out and said he decided that he would not service my car. I said I already signed the paperwork agreeing to pay the $170 charge. He repeated that he decided that he would not service my car, just take the keys and leave. So I took the keys and left. When I purchased the car I was bullied into buying a service contract for more than $1000 extra over the purchase price. Since they are refusing to service my car I doubt that this would be honored.

Before I purchase a 2017 toyota Tacoma I asked the sales man how much I would need to purchase it. At that time I was not asked if I wanted to put an extended warranty on it so when I got there I already had a cashier check for the price I was told over the phone and by email. And didn't have any money with me to put a extended warranty on it. When I took it for a drive everything sounded and felt fine. Then I barely heard a scraping noise in the front end but just assumed it wasn't anything serious and new brakes were getting broken in. Then the noise starting getting louder within a week time. I took it to my mechanic and he said the clips on the brakes weren't put on correctly and that they were loose and moving all over. We also noticed there was a bar underneath that was lose and not completely tightened down to the frame . We also noticed that the front fog light was busted out . I have called the sales manager and 2 other sales men and the sales manager. When I called about this a week ago I asked if I could take it to a toyota dealership to have it checked out to be repaired instead of coming back there 2.5 hours south from where I'm at. My understanding he said yes. Now when I contacted them again today about it I spoke to the sales manager and he wanted me take a chance of getting into a accident or it getting worse to check it out and fix it not worrying if I got into a accident or anything else going wrong. I will not recommend nobody to purchase a vehicle from you and tell them to not believe everything that the papers say. I assumed and trusted everything that the carmax said and went from there. I will never buy another vehicle from your company again and I will tell everyone that asks me about your company to not trust you. Sincerely, Curtis Rasmussen

Michael was great he was very friendly, helpful, and very informative as it was my first time purchasing a car! He made sure to explain everything in detail and made my experience very smooth and stress free!

Michael has made my experience in a dealership wonderful. It was not as stressful as I thought it would be. He has made the experience of buying a new car very easy. He was very knowledgeable, friendly, and helpful throughout the entire process.

I purchased a car here in September 2024 and had the absolute best experience with Arturo Garcia!!! He was so incredibly helpful and kind and I trusted him throughout the whole process. I never once felt pressured to buy anything I didn’t want and Arturo honestly felt like a friend by the end! I never thought I would say that about a dealership - but truly, this place is great! I had done quite a bit of research on dealerships ahead of time and this place (and the sales team) came highly recommended by many people! I truly think it lived up to the hype. Thanks Arturo!

I purchased a 2024 Toyota Sienna XSE from Bredemann. Sam Bahram was the sales guy I worked with. I have to say I went to this dealership with low expectations after leaving another dealership that marked up a 2024 Toyota Sienna XLE with just base options by 16K over the msrp price. Sam treated me good there was no pressure to buy anything I didn't want. I never expected that I would consider a car sales guy a friend but that happened with Sam. I highly recommend Sam and the buying experience with Bredemann was also awesome. Sam had taken care of everything before hand so I just had to show up and complete the transaction with the Finance dept which was done in about 20 minutes. Thank you Sam and Bredemann for an excellent car buying experience!

I work with Bri at this dealership and have been very satisfied with my service. It’s easy to make appointments online. Today I was promptly greeted by Bri She was very professional and personable. My car was properly serviced in a fair amount of time.

Pat Mucia was very knowledgeable and honest. Made my first new car buying a breeze. Available all the time to answer my questions and followed up on till the end. He certainly changed my mind about car sales man. Thank you again. You win the customer for life.

Michael made the experience of buying a new car a pleasure due to his knowledge and dedication. He answered all my questions, explained the features on my new Toyota and even took time to demonstrate how everything worked. Michael’s professionalism and friendly demeanor made the transaction a positive experience. I was smiling when I left the dealership and excited to drive my new car.

I was fortunate to be be greeted by Syed when I went to Bredemann Toyota. He was friendly, patient and a good listener. His experience with Toyota was decades in the making and a comfort. I would highly recommend Syed to anyone looking to buy a new car.