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Bredemann Toyota/Scion

(4,663 reviews)
Visit Bredemann Toyota/Scion
Sales hours: 10:00am to 8:00pm
Service hours: 6:00am to 8:00pm
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Sales Service
Monday 10:00am–8:00pm 6:00am–6:00pm
Tuesday 10:00am–8:00pm 6:00am–8:00pm
Wednesday 10:00am–8:00pm 6:00am–8:00pm
Thursday 10:00am–8:00pm 6:00am–8:00pm
Friday 10:00am–6:00pm 6:00am–8:00pm
Saturday 10:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 518-2726 (888) 518-2726
Used (877) 739-9142 (877) 739-9142
Service (847) 268-3170 (847) 268-3170

Reviews

(4,663 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bredemann Toyota/Scion from DealerRater.

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They were able to help me purchase my first new car.

They were able to help me purchase my first new car. Everyone from the sales person to the managers were nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Michael was fantastic to work with!

Michael was fantastic to work with! He was extremely knowledgeable and answered all questions we had! He made the car buying experience flawless! We couldn’t be happier thanks again Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Honest, trustworthy, and transparent.

Honest, trustworthy, and transparent. Michael took care of us like we were his family. So happy with our buying experience and that he’ll continue to take care of us after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Michael was extraordinarily helpful at each step of the

Michael was extraordinarily helpful at each step of the way. We highly recommend him. We never felt pushed or unprepared and he always made sure we aligned before moving to the next part of the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Micheal was a really great and helpful person.

Micheal was a really great and helpful person. His professionalism is really admirable and definitely we will comeback to get a another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Every time I walk into the service center, it’s the same

Every time I walk into the service center, it’s the same disappointing experience. The employees either ignore you completely or act like they hate being there. I've yet to be treated with even the slightest bit of cordiality, which is honestly disheartening. It’s clear that the negative energy is contagious—it seems like the miserable attitude of the staff trickles down and affects everyone in the service center. I’ve spent over three hours waiting for something as simple as an oil change. The only reason I continue to come here is because my vehicle is still under warranty. But even when I bring in my car for a warranty issue, I’m made to feel like I don’t know what I’m talking about, and they try to make it seem like the issue probably isn’t covered. It’s incredibly frustrating and disappointing to receive such poor service at a place where you’re supposed to feel confident in your vehicle's care.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Michael S was wonderful!

Michael S was wonderful! Very professional! I was nervous buying a new car after 20 years. Michael never pressured me when I was trying to decide what car to purchase. He helped me every step of the way once I decided what kind of car to purchase. He paired my phone to the car and explained all the bells and whistles! I would highly recommend Michael S!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Responsive, honest, trustworthy, and reliable are the

Responsive, honest, trustworthy, and reliable are the words that come to mind rating Mike with Bredeman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Salesman Syed and other employees were excellent.

Salesman Syed and other employees were excellent. I am very pleased with Syed. When I decide to buy Toyota I will call Mr. Syed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The shadiest service department I have ever dealt with.

The shadiest service department I have ever dealt with. They prey on elderly women like my mother. They broke the stud and lugnut on her vehicle and blamed after market lugnuts as the reason and wanted me to pay for their damages. They should have consulted us if they were having a hard time and before they even attempted to remove them. When I met my mother there who was flustered I was greeted by Mike Schneider who had a disgusting attitude and his manager Mike Cooper was even worse. I will never stop foot near Bredemann again. Take your business elsewhere because this dealership is one big scam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.