Reviews
First time Porsche owner here. Went in to get my first oil change / service today. I met with Drew Morreale. Probably the best service I've ever experienced. Drew was great to work with, and really loved the video that outlined every inch of the car and score for each section. Full disclosure, I bought the car in Ohio and recently learned that a previous repair was not done right. Drew took it upon himself to call the other dealership to facilitate the service to save me money. Top notch service and really enjoyed the whole experience. I look forward to working with Napleton Westmont Porsche in the future.
First time Porsche owner here. Went in to get my first oil change / service today. I met with Drew Morreale. Probably the best service I've ever experienced. Drew was great to work with, and really loved the video that outlined every inch of the car and score for each section. Full disclosure, I bought the car in Ohio and recently learned that a previous repair was not done right. Drew took it upon himself to call the other dealership to facilitate the service to save me money. Top notch service and really enjoyed the whole experience. I look forward to working with Napleton Westmont Porsche in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had an outstanding experience with Napleton Porsche dealer, especially with Simon Kowalczyk. I just wish his name were easier to spell.
I had an outstanding experience with Napleton Porsche dealer, especially with Simon Kowalczyk. I just wish his name were easier to spell.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Thomas, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!
Simon Kowalczyk made purchasing our new/used car painless. We'd would be happy to work with him again.
Simon Kowalczyk made purchasing our new/used car painless. We'd would be happy to work with him again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Porsche. Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent experience with Szymon. Straight shooter, no xx. Experience was efficient and actually pleasant. Will be doing more business with him.
Excellent experience with Szymon. Straight shooter, no xx. Experience was efficient and actually pleasant. Will be doing more business with him.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Adam did a great job of stepping in when my sales rep left the company. Overall, he and the dealership did a great job and were reasonable with the lengthy delay of production.
Adam did a great job of stepping in when my sales rep left the company. Overall, he and the dealership did a great job and were reasonable with the lengthy delay of production.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
In late August of 2025 I made an offer on a 2023 BMW 850ix convertible that Napleton Westmont Porsche had available for sale on CarGurus. They counter offered and then I countered that. The salesman I was dealing with said he would get back to me by that afternoon. But he didn't - very unusual for a car salesman not to get back to a potential customer. So, that evening I looked online at the car and lo and behold, they had jacked up the car's price by $5,000 and then ultimately sold it a few days later after marking it down to a lower price than before and to a price at which I would have purchased! The bottom line is that I would never trust this dealership and shame on them!
In late August of 2025 I made an offer on a 2023 BMW 850ix convertible that Napleton Westmont Porsche had available for sale on CarGurus. They counter offered and then I countered that. The salesman I was dealing with said he would get back to me by that afternoon. But he didn't - very unusual for a car salesman not to get back to a potential customer. So, that evening I looked online at the car and lo and behold, they had jacked up the car's price by $5,000 and then ultimately sold it a few days later after marking it down to a lower price than before and to a price at which I would have purchased! The bottom line is that I would never trust this dealership and shame on them!
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing this feedback with us. It’s clear we missed the mark, and we take that very seriously. Insights like yours help us pinpoint operational gaps and drive the improvements our customers expect. If you're willing, we’d appreciate the opportunity to learn more about what happened and work toward a solution. Our team stands ready to support you and rebuild your trust.
I do not provide feedback to anyone unless the experience was excellent (Prior bad experiences). My experience at Napleton was excellent! Jessica, Brian and Julian were friendly, personable and yet professional. Email responses were timely and addressed any concerns or questions I had. The ppf was a late minute addition that was quickly addressed so that the car could be picked up on schedule. The car was prepared and detailed, looked new (CPO). The hospitality was very accommodating. The show room was filled with some really impressive cars. Overall a I left with a very satisfying experience and would recommend this dealership to anyone.
I do not provide feedback to anyone unless the experience was excellent (Prior bad experiences). My experience at Napleton was excellent! Jessica, Brian and Julian were friendly, personable and yet professional. Email responses were timely and addressed any concerns or questions I had. The ppf was a late minute addition that was quickly addressed so that the car could be picked up on schedule. The car was prepared and detailed, looked new (CPO). The hospitality was very accommodating. The show room was filled with some really impressive cars. Overall a I left with a very satisfying experience and would recommend this dealership to anyone.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mike, we're glad to hear you found our staff to be so informative and helpful. Please let us know if there is anything else we can do for you; we are more than happy to help!
Working with Simon was an absolute pleasure. All staff were highly professional and the process was efficient and smooth with no issues. I'm very satisfied with both the car and the purchase experience.
Working with Simon was an absolute pleasure. All staff were highly professional and the process was efficient and smooth with no issues. I'm very satisfied with both the car and the purchase experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Dan, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Porsche as your first choice for all your vehicle needs. Thank you, and have a fantastic day!
We started our search for a Cayenne, working with Brian Collins to identify the model and options that we liked best. A few weeks later, we re-connected with Brian to purchase a Cayenne that recently arrived at Westmont. Brain was great to work with in the educational phase as well as ultimately closing the deal. The process was easy, transparent, and fair.
We started our search for a Cayenne, working with Brian Collins to identify the model and options that we liked best. A few weeks later, we re-connected with Brian to purchase a Cayenne that recently arrived at Westmont. Brain was great to work with in the educational phase as well as ultimately closing the deal. The process was easy, transparent, and fair.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Cakens, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
I recently had my vehicle serviced at Westmont Porshe, and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and clearly committed to customer satisfaction. Aish Ayyash, my service advisor, took the time to explain the work that needed to be done and had straightforward recommendations. I really appreciated his transparency and professionalism. He provided me several updates while the car was in the shop. He also provided me a beautiful 2025 Macan loaner as my car was getting serviced. The technicians did an excellent job and my car and was returned to me spotless, running smoothly, and with a full service report outlining exactly what had been done. What stood out the most was the attention to detail and genuine care for the customer. Many service centers feel rushed or impersonal, but Westmont Porshe truly treats you like a priority from start to finish. Thank you to Aish and the dealership for making this such a smooth process! Highly recommend to anyone looking for trustworthy, top-quality car service!
I recently had my vehicle serviced at Westmont Porshe, and I couldn’t be more impressed with the experience. From the moment I walked in, the staff was welcoming, knowledgeable, and clearly committed to customer satisfaction. Aish Ayyash, my service advisor, took the time to explain the work that needed to be done and had straightforward recommendations. I really appreciated his transparency and professionalism. He provided me several updates while the car was in the shop. He also provided me a beautiful 2025 Macan loaner as my car was getting serviced. The technicians did an excellent job and my car and was returned to me spotless, running smoothly, and with a full service report outlining exactly what had been done. What stood out the most was the attention to detail and genuine care for the customer. Many service centers feel rushed or impersonal, but Westmont Porshe truly treats you like a priority from start to finish. Thank you to Aish and the dealership for making this such a smooth process! Highly recommend to anyone looking for trustworthy, top-quality car service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!