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Napleton Westmont Porsche

(904 reviews)
Visit Napleton Westmont Porsche
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 8 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (866) 541-7203 (866) 541-7203
Used (866) 542-5004 (866) 542-5004
Service (866) 543-3319 (866) 543-3319

Reviews

(904 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Westmont Porsche from DealerRater.

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We purchased our car with Szymon and couldn’t be happier

We purchased our car with Szymon and couldn’t be happier with the car and experience, there are no high pressure sales no extra fees added, everyone was fantastic from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hello Brian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I recently had a fantastic car shopping experience with

I recently had a fantastic car shopping experience with Szymon while purchasing a GLC. From the moment I stepped into the dealership, Simon was incredibly knowledgeable and attentive to my needs. He walked me through all the features of the GLC, answered every question I had with ease, and made sure I felt confident in my decision. The entire process was smooth and stress-free, thanks to his professionalism and genuine care for customer satisfaction. I drove off in my new GLC feeling thrilled with both the car and the top-notch service Simon provided!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton Porsche. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I was very happy with the entire transaction.

I was very happy with the entire transaction. I bought the car remotely and everything went very smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tom, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Buying a Porsche with Szymon was super easy, he is very

Buying a Porsche with Szymon was super easy, he is very knowledgeable and able to answer all the questions. I highly recommend Szymon to all my friends !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Izabella, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

I just completed my 2nd out of state auto purchase from

I just completed my 2nd out of state auto purchase from Napleton Porsche. I had the pleasure of working with Szymon Kowalczyk and his team both times. Szymon is the type to identify your needs and keeps on top of the process. Buy and trade values are very, very fair and the purchase process is quick and seamless. Szymon and Napleton have become my goto dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

I had a terrible experience with this dealership, and I

I had a terrible experience with this dealership, and I strongly recommend avoiding them. The salesman, [Salesman’s Name], was completely inflexible, refusing to budge even a dollar despite my offers being close to the asking price. Meanwhile, the finance manager, [Finance Manager’s Name], initially approved me for an outrageous 11% interest rate. When I declined, they suddenly dropped it to 7% within an hour, proving they weren’t being upfront. After they left me waiting without confirming my financing, I had to cancel my $500 flight. Despite this, they refused to cover any part of my expenses. This dealership is unprofessional, inflexible, and doesn’t value their customers at all. Save yourself the frustration and avoid this place.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi George, we regret to hear that you had a negative experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (630) 725-0911. We look forward to hearing from you.

Napleton in Westmont is an outstanding dealership!

Napleton in Westmont is an outstanding dealership! Personnel are always available to address any issues or answer any questions we may have. We are always very well treated. This is extremely important to me as a woman! The technicians and service personnel are highly competent. Adam Stratton is an outstanding salesman. We had a positive experience working with him from ourinitial meeting to order our new Macan GTS to taking delivery, with a thorough explanations of the car’s features! His knowledge of our vehicle was excellent. This is our third Macan snd we learned things about the vehicle we had not previously been told. We would be very happy to work with Adam in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Dee, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

I’ve worked with many different dealerships in the past,

I’ve worked with many different dealerships in the past, however, none could top the standards and professionalism of Napleton Porsche of Westmont. The purchasing process was easy without feeling rushed or pressured to make a decision. What I saw was what I got, and I’m very happy with my purchase. The sales rep, Simon, was so great to work with, and I will definitely return here for my next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Chris, we're glad to hear you found Simon to be so informative and helpful. We look forward to your next visit! Take care!

We had a great experience working with Payton.

We had a great experience working with Payton. We had an idea of what we wanted going in, but he helped navigate us towards the ideal car for us. Payton was informative, patient, and detail oriented, which made for a surprisingly stress-free and enjoyable buying experience. When it’s time to add another car to the garage, Payton will be our first call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience.

Great experience. Simon is helpful and professional. The price of the cars here is clear, with no unreasonable extra fees. Won’t regret it if you choose them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Patrick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!