Reviews
Never had to complain servicing my vehicles at Century
Never had to complain servicing my vehicles at Century West! Been purchasing and leasing vehicles from this store since 2001. Somehow, I always go back and this goes back to the great service and sales team. Doug and the team at Century West BMW are our only BMW doctors, go see them if you ever need your BMWs serviced or repaired.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Doug McClure is the best service manager, and I am very
Doug McClure is the best service manager, and I am very satisfied w the service I receive at Century West BMW
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Doug in service is wonderful.
Doug in service is wonderful. He has been my service advisor for many years. I trust him to always be honest with me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service personnel really do not seem to care about
Service personnel really do not seem to care about customers. Follow through is limited to texting when the car is ready and going to the cashier for pick up. Avoid them if possible.
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- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Eddie was great!
Eddie was great! Oil Service was quicker than most other dealers. Only downside is that I have to take the 405 to get there!!! :-)
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eddie is awesome I would definitely recommend going to
Eddie is awesome I would definitely recommend going to service or repair the vehicle there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service, I wouldn’t go anywhere else!
Excellent customer service, I wouldn’t go anywhere else!! Chris Gibson rocks!! Can’t wait for my next car service experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place.
Great place. This is our fourth purchase. The salesman was very professional. Tim Grayson Excellent
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CW BMW had an excellent inventory and was in great
CW BMW had an excellent inventory and was in great overall condition and was clean.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I went agian and two spanish males Service manager
I went agian and two spanish males Service manager luis and the part department that work there kept saying my vehicle is not plug in
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair