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Century West BMW

(595 reviews)
Visit Century West BMW
Service hours: 7:30am to 7:00pm
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Service
Monday 7:30am–7:00pm
Tuesday 7:30am–7:00pm
Wednesday 7:30am–7:00pm
Thursday 7:30am–7:00pm
Friday 7:30am–7:00pm
Saturday 8:00am–5:00pm
Sunday Closed
New (818) 287-0880 (818) 287-0880
Used (818) 452-4084 (818) 452-4084
Service (818) 287-7296 (818) 287-7296

Inventory

See all 400 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2019.
At Century West BMW we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our customers to the fullest we have established a web site that will not only help you find the right new car or used car in the Los Angeles area that you are looking for but also help you with financing car repair and service and locating the correct car parts. If you can't find what you are looking for be sure to use our CarFinder for assistance locating the perfect BMW vehicle for you. With the CarFinder we will let you know when the vehicle arrives that matches your search.
Your Los Angeles BMW Dealer for New and Used Cars

Service center

Phone number (818) 287-7296

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Century West BMW from DealerRater.

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Alejandro Rodriguez (Client advisor) and Used car sales

Alejandro Rodriguez (Client advisor) and Used car sales manager Sal were deceptive in the agreed upon terms for the purchase details of my BMW CPO $50K+ vehicle I purchased from Century West BMW. The terms of the sale were clear and agreed upon. The method of shipping paid for was via enclosed / covered shipping. I was quoted 2 different prices for covered vs open bed truck shipping to my home. I chose the more expensive option of enclosed / covered transport and learned just at the time of shipping that instead an open bed truck was transporting the vehicle; not what i had paid for. I assumed the dealership what make good on the extra paid amount and would refund the difference between the covered / enclosed shipping and the open bed shipping method. I was incorrect. Most of my calls to various staff at Century West dealership went unreturned. A refund check i received approx 6 weeks after my purchase was less than the difference between the 2 types of shipping. It took calls to BMW USA to receive some form of a response from the dealership. Despite this, Century West has indicated they consider this matter resolved and will not be refunding me the total amount due for the difference in the shipping methods. I would steer clear of this dealership in light of their unprofessional business practices.

Alejandro Rodriguez (Client advisor) and Used car sales

Alejandro Rodriguez (Client advisor) and Used car sales manager Sal were deceptive in the agreed upon terms for the purchase details of my BMW CPO $50K+ vehicle I purchased from Century West BMW. The terms of the sale were clear and agreed upon. The method of shipping paid for was via enclosed / covered shipping. I was quoted 2 different prices for covered vs open bed truck shipping to my home. I chose the more expensive option of enclosed / covered transport and learned just at the time of shipping that instead an open bed truck was transporting the vehicle; not what i had paid for. I assumed the dealership what make good on the extra paid amount and would refund the difference between the covered / enclosed shipping and the open bed shipping method. I was incorrect. Most of my calls to various staff at Century West dealership went unreturned. A refund check i received approx 6 weeks after my purchase was less than the difference between the 2 types of shipping. It took calls to BMW USA to receive some form of a response from the dealership. Despite this, Century West has indicated they consider this matter resolved and will not be refunding me the total amount due for the difference in the shipping methods. I would steer clear of this dealership in light of their unprofessional business practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Incredible Experience with Shahin – Made My First Luxury

Incredible Experience with Shahin – Made My First Luxury Car Purchase Unforgettable! I recently purchased a BMW 430i, and I couldn’t be happier—not just with the car, but with the outstanding experience I had thanks to my sales consultant, Shahi . From start to finish, Shahin made the process smooth, stress-free, and genuinely enjoyable. As this was my first luxury car purchase, I had a lot of questions and some nerves, but Shahin was incredibly knowledgeable, patient, and professional throughout. He took the time to understand exactly what I was looking for, guided me through all the options, and made sure I felt confident and excited every step of the way. His passion for what he does really shows, and it made a huge difference in my buying experience. I truly felt like I was in great hands. Thank you, Shahine, for helping make this milestone so special—I’ll definitely be recommending you to friends and family!

Incredible Experience with Shahin – Made My First Luxury

Incredible Experience with Shahin – Made My First Luxury Car Purchase Unforgettable! I recently purchased a BMW 430i, and I couldn’t be happier—not just with the car, but with the outstanding experience I had thanks to my sales consultant, Shahi . From start to finish, Shahin made the process smooth, stress-free, and genuinely enjoyable. As this was my first luxury car purchase, I had a lot of questions and some nerves, but Shahin was incredibly knowledgeable, patient, and professional throughout. He took the time to understand exactly what I was looking for, guided me through all the options, and made sure I felt confident and excited every step of the way. His passion for what he does really shows, and it made a huge difference in my buying experience. I truly felt like I was in great hands. Thank you, Shahine, for helping make this milestone so special—I’ll definitely be recommending you to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Steve was the absolute best!

Steve was the absolute best! He explained everything to me very thoroughly and created a seamless visit.

Steve was the absolute best!

Steve was the absolute best! He explained everything to me very thoroughly and created a seamless visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Love the employees and cleanliness of this dealership!

Love the employees and cleanliness of this dealership! Everyone has always provided excellent customer service, even on their days off!

Love the employees and cleanliness of this dealership!

Love the employees and cleanliness of this dealership! Everyone has always provided excellent customer service, even on their days off!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I recently had my 20k oil change done at Century West BMW

I recently had my 20k oil change done at Century West BMW and was very pleased with the entire experience. I called ahead to schedule an appointment and chose an early morning time—7:40 AM—so my car would be ready by lunchtime. My service advisor, Tom, was efficient, friendly, and made the check-in process seamless. Since my service would only take a few hours, Century West BMW provided an Uber ride instead of a loaner, which was super convenient. There were no surprises, the process was smooth, and the service itself was completed efficiently. On top of that, my car got a much-needed rinse after all the recent rain—an unexpected but appreciated bonus! Everything was wrapped up and my car was ready before 10:30 AM. I’ll definitely be returning for future service and would recommend Century West BMW to anyone looking for a professional and hassle-free experience.

I recently had my 20k oil change done at Century West BMW

I recently had my 20k oil change done at Century West BMW and was very pleased with the entire experience. I called ahead to schedule an appointment and chose an early morning time—7:40 AM—so my car would be ready by lunchtime. My service advisor, Tom, was efficient, friendly, and made the check-in process seamless. Since my service would only take a few hours, Century West BMW provided an Uber ride instead of a loaner, which was super convenient. There were no surprises, the process was smooth, and the service itself was completed efficiently. On top of that, my car got a much-needed rinse after all the recent rain—an unexpected but appreciated bonus! Everything was wrapped up and my car was ready before 10:30 AM. I’ll definitely be returning for future service and would recommend Century West BMW to anyone looking for a professional and hassle-free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very clean Friendly service Great customer

Very clean Friendly service Great customer service Right away you feel like in good hands

Very clean Friendly service Great customer

Very clean Friendly service Great customer service Right away you feel like in good hands

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service department was highly organized, efficient,

The service department was highly organized, efficient, and courteous. I had no problems whatsoever! They got me in quickly and dealt directly with my insurance company for the repairs. They kept me posted throughout the entire process.

The service department was highly organized, efficient,

The service department was highly organized, efficient, and courteous. I had no problems whatsoever! They got me in quickly and dealt directly with my insurance company for the repairs. They kept me posted throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have a customer of this dealership for about 30 years,

I have a customer of this dealership for about 30 years, and it has declined in my opinion. They charge for paying with a credit card, and I just brought my car in for a service, and making an appointment was an adventure, and not a good one. I’m thinking on going to another dealership. The only thing that’d was good was my Service agent Doug!

I have a customer of this dealership for about 30 years,

I have a customer of this dealership for about 30 years, and it has declined in my opinion. They charge for paying with a credit card, and I just brought my car in for a service, and making an appointment was an adventure, and not a good one. I’m thinking on going to another dealership. The only thing that’d was good was my Service agent Doug!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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I did not receive a response to my inquiry which I made

I did not receive a response to my inquiry which I made about 10 days ago.

I did not receive a response to my inquiry which I made

I did not receive a response to my inquiry which I made about 10 days ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ive been to maybe 5 or 6 BMW service departments and

Ive been to maybe 5 or 6 BMW service departments and Century West is by far the easiest and most knowledgeable.

Ive been to maybe 5 or 6 BMW service departments and

Ive been to maybe 5 or 6 BMW service departments and Century West is by far the easiest and most knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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