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Century West BMW

(597 reviews)
Visit Century West BMW
Service hours: 7:30am to 7:00pm
View all hours
Service
Monday 7:30am–7:00pm
Tuesday 7:30am–7:00pm
Wednesday 7:30am–7:00pm
Thursday 7:30am–7:00pm
Friday 7:30am–7:00pm
Saturday 8:00am–5:00pm
Sunday Closed
New (818) 287-0880 (818) 287-0880
Used (818) 452-4084 (818) 452-4084
Service (818) 287-7296 (818) 287-7296

Reviews

(597 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Century West BMW from DealerRater.

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Best Sales Advisor - Best dealership in Southern California

Susan Flynn is an excellent/professional/experienced Sales Advisor. Everything was smooth and as promised. Everyone is beyond friendly and provides outstanding customer service! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best dealership in Southern California I highly recommend...

Best dealership in Southern California I highly recommend this dealership for your next new or preowned bmw I came down from Northern California and was helped by Mark Nishimura he made the whole process of buying a car smoothe! Excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Century West excellent service department..efficient...

Century West excellent service department..efficient amiable knowledge trustworthy car ready when promised (this review should not require a specific word count it is naive request)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I’ve been taking my cars to Century west BMW for close to...

I’ve been taking my cars to Century west BMW for close to 20 years. From the moment the adviser takes over the car, to the time I pick it up there is always clear communication of the status of my car. I wouldn’t trust another dealer to work on my cars... everything is always repaired/replaced in one trip unless it’s needed to go back due to parts not being available/BO. Plus getting a loaner car when repairs take longer than a day is a Plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Fast maintenance service and work to be done fully...

Fast maintenance service and work to be done fully explained by the service advisor. Car was delivered as promised, with quick drop off and pick up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Century West BMW is a wonderful dealership. They listen...

Century West BMW is a wonderful dealership. They listen to their customers concerns, very friendly and courteous, but most importantly, they take great care of your car. I hope they will never change their customer service standards.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always great service. Timely, convenient and great...

Always great service. Timely, convenient and great communication for work needed to be done! I have been a Loyal customer of over 15 years and DOUG McClure has always been my service advisor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great business all your needs are right here. In the...

Great business all your needs are right here. In the valley, Leonard Turner is a awesome sales man, this is my second purchase with him in 2019

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Service was excellent and customer service with each...

Service was excellent and customer service with each person was very professional. Got my tires fixed and car runs great. Fast service and was able to wait in lounge which was clean and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Neal was amazing and very patient with me. He found me...

Neal was amazing and very patient with me. He found me the best deal and treated me with tons of respect. Neal was extremely funny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.