Reviews
Best Sales Advisor - Best dealership in Southern California
Susan Flynn is an excellent/professional/experienced Sales Advisor. Everything was smooth and as promised. Everyone is beyond friendly and provides outstanding customer service! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best dealership in Southern California I highly recommend...
Best dealership in Southern California I highly recommend this dealership for your next new or preowned bmw I came down from Northern California and was helped by Mark Nishimura he made the whole process of buying a car smoothe! Excellent customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Century West excellent service department..efficient...
Century West excellent service department..efficient amiable knowledge trustworthy car ready when promised (this review should not require a specific word count it is naive request)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve been taking my cars to Century west BMW for close to...
I’ve been taking my cars to Century west BMW for close to 20 years. From the moment the adviser takes over the car, to the time I pick it up there is always clear communication of the status of my car. I wouldn’t trust another dealer to work on my cars... everything is always repaired/replaced in one trip unless it’s needed to go back due to parts not being available/BO. Plus getting a loaner car when repairs take longer than a day is a Plus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast maintenance service and work to be done fully...
Fast maintenance service and work to be done fully explained by the service advisor. Car was delivered as promised, with quick drop off and pick up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Century West BMW is a wonderful dealership. They listen...
Century West BMW is a wonderful dealership. They listen to their customers concerns, very friendly and courteous, but most importantly, they take great care of your car. I hope they will never change their customer service standards.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always great service. Timely, convenient and great...
Always great service. Timely, convenient and great communication for work needed to be done! I have been a Loyal customer of over 15 years and DOUG McClure has always been my service advisor!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great business all your needs are right here. In the...
Great business all your needs are right here. In the valley, Leonard Turner is a awesome sales man, this is my second purchase with him in 2019
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was excellent and customer service with each...
Service was excellent and customer service with each person was very professional. Got my tires fixed and car runs great. Fast service and was able to wait in lounge which was clean and pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Neal was amazing and very patient with me. He found me...
Neal was amazing and very patient with me. He found me the best deal and treated me with tons of respect. Neal was extremely funny
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
