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Meet Gary Zubko

Gary Zubko headshot
Portfolio / Internet Sales Manager
(71 reviews)

Reviews

This dealership has the most incredible staff!

This dealership has the most incredible staff!!! Everyone was so nice!!! Very smart personnel, very kind, very knowledgeable a pleasure to work with my salesman went above and beyond the call of duty to explain every detail to me perfectly so that there would be no doubt at all when I purchased my brand new BMW he was a joy to work with. I will definitely buy another car from Santa Monica BMW.!!! The gentleman in the office who took care of the paperwork was very knowledgeable also and very kind and very easy to work with!!! I even talked to the owner who was extremely kind and extremely knowledgeable and just a joy to speak with everyone from the owner to the Salesman to the gentleman who does the paperwork made me feel so ease buying this brand new BMW it was a pleasure to work with them!!! Guy White

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Great service.

Great service. Problems were identified and resolved very quickly. Much appreciated for the amaz9ng service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Great dealership fast friendly and made me feel

Great dealership fast friendly and made me feel comfortable. Highly recommend them M5 is an awesome car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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I've been doing business at this dealership for 2 years,

I've been doing business at this dealership for 2 years, over the ownership of 5 cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Wonderful experience.

Wonderful experience.. Gary was honest, courteous and professional. Would not hesitate recommending Gary to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Rude, didn’t complete the work I asked for.

Rude, didn’t complete the work I asked for. Going to a different dealership after my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gary Z was so easy to work with.

Gary Z was so easy to work with. He was great and o appreciate his time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I have been purchasing my BMW cars from SMBMW for over 30

I have been purchasing my BMW cars from SMBMW for over 30 years and I must say I am extremely pleased with the sales department, service department and overall encounters with this dealership. It is very comforting dealing with the same staff each time I visit SMBMW. They run a tight ship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After four BMW's over 25 years at Santa Monica BMW, I

After four BMW's over 25 years at Santa Monica BMW, I think I am a fine representative to write. a review on them. I never purchased a vehicle from them, always somewhere else. However, always serviced my car there... 1) a 2012 328i hardtop convertible, 2) a 2014 328 Sportwagon, 3) a 2012 328i 6 cyclinder sportwagon, and 4) a 2019 X3 S30i. My favorite of the bunch was the engine of the X3, the sport suspension of the 2014 sportwagion, and the best torque was the 6-cyclider 2012 Sportwagon. Overall favorite is the newest X3... what a car. After all these years, I only had one issue..I was promised a car detail if I did a review of the service rep's work before my car was done, and after when I brought it up, he acted like he didn't know what I was talking about... Lesson: GET IT IN WRITING, ALWAYS! Just because they"recommend" something you don't need to do it. Remember that. Overall, it is a great delealership in my eyes. I would go here vs.Beverly Hills BMW any day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Gary was able to help me buy my car from my lease option.

Gary was able to help me buy my car from my lease option. I was in and out of there in less than two hours. Henry the finance guy was also super professional and fast. They took care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.