Bob Smith BMW

We had a wonderful experience with the sales department. Stefano was amazing! He was very knowledgable and gave us his full attention. He answered all of our questions and made the purchase process delightful!!

Had a transfer box replaced right before my warranty was up at 50K. BMW had a bulletin on the item, I followed through, I was told that if it didn’t work, even if I was over the warranty they would replace. They made good on their word. My Tech Rep is Ray Silva. I’ve had a relationship with him since I bought the car and he has always had my back. For that matter, Bob Smith Bmw has had my back. Unfortunately, I also had another issue after my warranty expired, with my front differential. That was a huge expense, over $10,000 was quoted. I pleaded my case at 58,000 miles and again, my Tech Rep Ray Silva, stood behind me and took care of the issue. In this case, I did pay something but nothing near the original quoted amount. My experience with Ray Silva and Bob Smith Bmw has been nothing short of spectacular. Great service, returned, phone calls, and just general outstanding service. I highly recommend these guys.

I had such an amazing experience at Bob Smith BMW. I got exactly the car I wanted no fuss, no stress. Levon is the best. He stayed late for us and gave us the best deal on the car. He was so knowledgeable about the car and spent so much time with us helping to get to know the car and all the features. Can’t say enough about this amazing experience!

Extremely bad experience with this dealer , honestly it’s something that not exists in this place.

Very smooth and easy to work with by far one of the best experience of purchasing a vehicle

Ask for Hovik Hovhannisyan, he’s smart, perceptive, welcoming, and was genuinely interested in helping me obtain the best deal for my BMW purchase. He patiently explained every detail of the transaction, and answered all my questions without rushing. Hovik’s warm smile and friendly nature will put you at ease . I will be back for all further purchases.

Thank you very much, Justin De Leon! Not long ago, we bought an X5, and Justin walked us through all the nuances of the purchase. He helped us sort out all the financial issues, taking into account all our wishes and conditions. He completely delved into our situation and helped us choose the best option. We were absolutely satisfied and grateful for his help. I highly recommend him as an excellent professional. Update: Literally two weeks after the purchase, our windshield was broken by a stone on the road. We called Justin, and he took control of everything. Within 30 minutes, we were on our way to the service center, knowing who would accept our car and when we would pick it up. Special thanks to Rob Meyer for the service and perfect execution. I highly recommend this Bob Smith dealership !

Elham made the car purchase of our new x5 so easy. Very respectful and understanding, did everything she could to earn our business. I was in and out in less than one hour

Hello. wonderful salon, I especially want to mention the manager Levon, he did a great job, told everything, explained everything, prepared all the documents for the arrival. highly recommend! Thank you very much, I will definitely contact you again!

Excellent purchase experience, worked with Teresa who was just great! Harrison did comprehensive delivery orientation too. Best dealership experience ever.