Reviews
Write a reviewNew Car Buying
Ronnie Holland was amazing, he followed up with us and when we came in unexpectedly, he went out of his way to make sure we looked at all options and emphasized that making sure we were 100% in love with our decision was of the utmost importance to him. He stayed with us for several hours and even when the numbers weren't working out for us, he didn't push us into anything, and kept working to see what he could do to take care of us by being resourceful. I wouldn't definitely return there for my next purchase if he is still working there because he was a the best part of the experience other than getting a new car that we are very happy with. Even after seven hours of looking at car and working out the finance, when we were all exhausted, he still took the time past his clock out time, to show me how to work the radio and other features. I can't say enough wonderful things about him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good buying experience
Went to look at new cars /vehicles, and had a great experience because of Sales Associate - Yusef Adams assistance. The other staff were also very helpful and accommodating. We did not feel pressured and we were actually given more options on which vehicle to choose and purchase based on our driving needs. All in all a very efficient and easy process. I would recommend this Dealership to our friends looking for a Honda vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
My experience was great and Jim Calvert was extremely helpful and kind. He listened to my car needs and made sure I had made the best choice. I would recommend Jim as a sales rep. to anyone looking to buy a car! Thank you for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Service!!!!
Yusef Adams was awesome. When I arrived, the car I inquired about was already warmed up and ready for test drive. Service was awesome with both Yusef and the Finance Manager, Mallie Stevens. You couldn't ask for better service and of all my years of buying cars, this is the BEST service I've ever received. Keep up the great work!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hillary rocks. Great experience at Pohanka.
What a great experience. We did not feel pressured or felt tricked into a car. Hillary just helped us getting what we need at the price that we all felt happy about. She was great, and patient (very!) through our decision process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pohanka Hinda of Fredericksburg was fantastic
Hillary and all of the staff at Pohanka were very professional, thorough, and helpful. We purchased a vehicle on their busiest day of the year so it took longer than usual but they got us a great interest rate, came down in price, and made us feel welcome. Their facility is very comfortable and the coffee is my favorite- Starbucks.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much!
Jim Calvert was such a professional along with the entire management staff. Very helpful and not pushy at all. Got everything I needed. Definitely the go to dealership for your Honda purchase or service. A+++
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent car purchase
Hillary was a pleasure buying a new vehicle from and did a great job showing off all the features of the car. I would definitely recommend this dealership to friends and family. Loving the new 2017 civic hatchback. If you plan on buying a new honda don't hesitate to come here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John A. Cardona
Great experience and sales person. Look forward to experiencing what your service department can do.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yaser Qayyum - You r awsm !!
Yaser Qayyum Provided a very good customer service. He was very polite and helpfull.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
