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Tonkin Mazda of Portland

(566 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 10:00am–7:00pm Closed
2026 state dealer award
View 6 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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Reviews

(566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tonkin Mazda of Portland from DealerRater.

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Easy to work with not pushy very helpful and informative kind made buy a car as easy as possible

Easy to work with not pushy very helpful and informative kind made buy a car as easy as possible

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks so much for the 5-star review of Ron Tonkin Mazda!

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Most of our negotiations were via email and phone. After questions were answered, made one trip to the dealership to bring our CX-50 hybrid home. Beautiful dealership and professional staff…thanks, Rafael…Zoom Zoom!

Most of our negotiations were via email and phone. After questions were answered, made one trip to the dealership to bring our CX-50 hybrid home. Beautiful dealership and professional staff…thanks, Rafael…Zoom Zoom!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mary, thank you so much for choosing Ron Tonkin Mazda and for sharing your kind words about Rafael! We wish you safe travels in your new CX-50 hybrid!

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Good waiting space with nice amenities such as complimentary coffee, tea; and other snacks for purchase. Pretty smooth operation they have going there. From check in to checkout. Staff is professional and friendly, answered my questions.

Good waiting space with nice amenities such as complimentary coffee, tea; and other snacks for purchase. Pretty smooth operation they have going there. From check in to checkout. Staff is professional and friendly, answered my questions.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad you enjoyed our amenities and had a smooth experience from start to finish. Thank you for choosing Ron Tonkin Mazda, we look forward to serving you again!

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Tonkin Mazda has a great service dept. On my last visit. Taylor, my rep. Was fantastic. She kept me informed through the entire process.

Tonkin Mazda has a great service dept. On my last visit. Taylor, my rep. Was fantastic. She kept me informed through the entire process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Taylor and the team! We are proud to have you on board here at Ron Tonkin Mazda. We wish you many safe miles ahead!

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The service department is easy to work with. The information and time estimates are reliable, and work that isn’t urgent may be suggested but not pushed.

The service department is easy to work with. The information and time estimates are reliable, and work that isn’t urgent may be suggested but not pushed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ro, we are grateful for your feedback! It's terrific to hear that our team made the process clear and convenient. Thank you for choosing Ron Tonkin Mazda, and we look forward to working with you again.

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Great, especially Thor. Liked the inspiration video. Gave me heads up for additional repairs. Thank you!

Great, especially Thor. Liked the inspiration video. Gave me heads up for additional repairs. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hi Carolyn, it's great to hear that Thor and the team were so helpful at Ron Tonkin Mazda. Thank you for your business—we hope to see you down the road!

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Everyone was very friendly, helpful, and knowledgeable. They spend lots of time with me across multiple days to ensure I was comfortable with my purchase.

Everyone was very friendly, helpful, and knowledgeable. They spend lots of time with me across multiple days to ensure I was comfortable with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Ron Tonkin Mazda and for sharing your experience! We're happy to hear that our team made you feel comfortable and informed throughout the process. Safe travels in your new vehicle, Morgan!

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Extremely friendly staff, well equipped dealership, appreciate video 360 degree review, 6 month service provides me with early warning for maintenance or repair issues.

Extremely friendly staff, well equipped dealership, appreciate video 360 degree review, 6 month service provides me with early warning for maintenance or repair issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We’re so glad you enjoyed the video review and felt well-informed during your recent visit. Thank you for choosing Ron Tonkin Mazda and for sharing your experience with us! See you next time, Jack!

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Roman and service team were on time and attentive to detail snd communication. Even set me up with a convenient lyft to and from my office, door to door. Great vehicle service. Highly recommend for you and your car.

Roman and service team were on time and attentive to detail snd communication. Even set me up with a convenient lyft to and from my office, door to door. Great vehicle service. Highly recommend for you and your car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, it means a lot to hear that you had such a smooth and reliable experience with Roman and the team at Ron Tonkin Mazda. We truly appreciate your recommendation! See you next time!

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Booked a service appointment and I was sad to hear that Josh no longer works for the company. He was the best service advisor I have had in the last 4 years. :(

Booked a service appointment and I was sad to hear that Josh no longer works for the company. He was the best service advisor I have had in the last 4 years. :(

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Josh. We're sorry to hear he's no longer with us. We'll make sure to pass along your kind comments, and we wish you the best moving forward! -The Ron Tonkin Mazda Team

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