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Tonkin Mazda of Portland

(559 reviews)
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday 10:00am–7:00pm Closed
2026 state dealer award
View 6 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award

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Reviews

(559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tonkin Mazda of Portland from DealerRater.

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Extremely friendly staff, well equipped dealership, appreciate video 360 degree review, 6 month service provides me with early warning for maintenance or repair issues.

Extremely friendly staff, well equipped dealership, appreciate video 360 degree review, 6 month service provides me with early warning for maintenance or repair issues.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Roman and service team were on time and attentive to detail snd communication. Even set me up with a convenient lyft to and from my office, door to door. Great vehicle service. Highly recommend for you and your car.

Roman and service team were on time and attentive to detail snd communication. Even set me up with a convenient lyft to and from my office, door to door. Great vehicle service. Highly recommend for you and your car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, it means a lot to hear that you had such a smooth and reliable experience with Roman and the team at Ron Tonkin Mazda. We truly appreciate your recommendation! See you next time!

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Booked a service appointment and I was sad to hear that Josh no longer works for the company. He was the best service advisor I have had in the last 4 years. :(

Booked a service appointment and I was sad to hear that Josh no longer works for the company. He was the best service advisor I have had in the last 4 years. :(

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Josh. We're sorry to hear he's no longer with us. We'll make sure to pass along your kind comments, and we wish you the best moving forward! -The Ron Tonkin Mazda Team

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Ivy at Ron Tonkin was excellent with our recent purchase. She worked with our schedule. Very knowledgeable about the car particularly the technology. Highly recommend

Ivy at Ron Tonkin was excellent with our recent purchase. She worked with our schedule. Very knowledgeable about the car particularly the technology. Highly recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pat, we're thrilled Ivy made your shopping experience smooth and hassle-free at Ron Tonkin Mazda. Thank you for choosing us and for sharing your recommendation! Safe travels ahead!

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Very quick service with appointment. - they event offer Lyft Pickup and Drop off. I am very pleased with their maintenance service. Recommend to anyone

Very quick service with appointment. - they event offer Lyft Pickup and Drop off. I am very pleased with their maintenance service. Recommend to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jason, we're glad you had a speedy, positive experience with our Ron Tonkin Mazda service team and our Lyft shuttle! We truly appreciate your recommendation!

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Impeccable performance and service performed by amazing Mazda personnel. I appreciate work done on my car and in a timely fashion.

Impeccable performance and service performed by amazing Mazda personnel. I appreciate work done on my car and in a timely fashion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Saint, thank you for your kind words! We are thrilled to hear that our team provided impeccable service. Your business is greatly appreciated and we hope to see you again at Ron Tonkin Mazda!

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I had a very good experience working with Michael Kasper at Ron Tonkin Toyota. He sold me my car and I am very satisfied with the purchase. Michael was professional, honest, and easy to work with. He answered my questions, explained everything clearly, and made the whole process smooth and comfortable. I never felt pressured and everything was done in a respectful way. I am happy with my car and thankful for his help. I can recommend Michael Kasper if you are looking to buy a vehicle. Thank you Michael!

I had a very good experience working with Michael Kasper at Ron Tonkin Toyota. He sold me my car and I am very satisfied with the purchase. Michael was professional, honest, and easy to work with. He answered my questions, explained everything clearly, and made the whole process smooth and comfortable. I never felt pressured and everything was done in a respectful way. I am happy with my car and thankful for his help. I can recommend Michael Kasper if you are looking to buy a vehicle. Thank you Michael!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hi Vasiliy! We're glad to hear you had such a positive experience with Michael Kasper at Ron Tonkin Toyota. Enjoy your new car, and thank you for your recommendation!

Consumer response

Thank you! I appreciate the good service. I am very happy with my car.

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The headlight on my Mazda was replaced quickly and I appreciated the video of my vehicle and report of any needed repairs.

The headlight on my Mazda was replaced quickly and I appreciated the video of my vehicle and report of any needed repairs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We appreciate your business and look forward to seeing you again at Ron Tonkin Mazda!

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This place is the best special with some employees like Josh is very kind and very friendly really I recommend him

This place is the best special with some employees like Josh is very kind and very friendly really I recommend him

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this glowing review! We are thrilled to hear that Josh made such a positive impression. We will be sure to pass along your kind words. See you next time!

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Rafael was amazing to work with when buying my car. He made the whole process really easy and stress-free, explained everything clearly, and was always willing to help with any questions I had. I really appreciated how patient and professional he was throughout the entire experience. If you’re looking for someone who actually cares and makes car buying simple, I highly recommend Rafael.

Rafael was amazing to work with when buying my car. He made the whole process really easy and stress-free, explained everything clearly, and was always willing to help with any questions I had. I really appreciated how patient and professional he was throughout the entire experience. If you’re looking for someone who actually cares and makes car buying simple, I highly recommend Rafael.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Uriel, knowing Rafael made your car-buying experience seamless and stress-free truly makes us proud. We wish you safe travels in your new car and hope to work with you again in the future. Thank you for choosing Ron Tonkin Mazda!

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