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Vorderman Volkswagen

(361 reviews)
Visit Vorderman Volkswagen
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (260) 338-4466 (260) 338-4466
Used (260) 693-8062 (260) 693-8062
Service (260) 338-4463 (260) 338-4463

Reviews

(361 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vorderman Volkswagen from DealerRater.

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Great Experience with Vorderman Dealership

I bought a 2014 VW Passat Sel Premium from this dealer ship in 2018. There was a small dent on the hood, but a tech fixed it perfectly. Sales Rep. Caril Bernard helped me find just the right Passat since I am in NC and had to have it shipped. Caril made sure everything was right. The car had 24K miles but looked new when delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A huge thanks to Teresha, once again, for a great buying

A huge thanks to Teresha, once again, for a great buying experience! We highly recommend her, as well as this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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We purchased our atlas in 2021.

We purchased our atlas in 2021. Our salesman called us a year after purchased to check how every thing was going. Always have a pleasant experience. Have had to bring our little kids with us and everyone was very accommodating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I purchased a 2007 Lexus from this dealership as my sons...

I purchased a 2007 Lexus from this dealership as my sons first car and we both thought that it was a great car and a great price. We worked with Teresha throughout our whole experience at the dealership and thought that she did a great job informing us and answering all the questions that we had. Overall it was a good experience and i can see myself coming back to this establishment in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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great working with Teresha friendly respectful i would...

great working with Teresha friendly respectful i would recommend to friends and family great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The worst experience buying a vehicle. I do not...

The worst experience buying a vehicle. I do not recommend buying from them at all.... bought a Honda odyssey was told that it had been thru a complete check and everything was good.. LIE..... when we came back to pick it up, we couldn't even drive it off the lot because the high pressure hose busted.. left it over night to be fixed . Drove home just to have it back in the shop the next day . . Another 700 in repairs... brought this to their attention and was told "you bought it as is"... here it is 30 days and still in the shop and so far this bill is over 2800....I asked them to meet me in the middle on the cost, or even let me bring it there and I'd cover labor or parts... still waiting on a phone call.... NOTHING!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Teresha Hubley is awesome. She is knowledgeable,...

Teresha Hubley is awesome. She is knowledgeable, efficient and treats you with respect. Second great experience with her and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We worked with Teresha and she was great! She made you...

We worked with Teresha and she was great! She made you feel right at home and part of the family. My husband and I felt like we could really trust we were buying the right car for us from this sales consultant and dealership. We even left and test drove other cars at other places but had to come back to Teresha because it just felt right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing first car buying experience. Teresha was so...

Amazing first car buying experience. Teresha was so helpful and made the process so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always a pleasure working with this place. Made sure...

Always a pleasure working with this place. Made sure everything was ready to go and in top form for me. Easy transition from one lease to another

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.