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Used 888-465-2491 Email Dealer
Service 866-881-6697

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Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
Average based on 42 reviews.
  • Our home for purchasing vehicles!

    The Vorderman family is our home for purchasing our vehicles. We are thankful they put the human touch on an experience that often is very systema...

    Dealer Response

    Teresa, Thank you so very much for the awesome review! It really means a lot to us that you took time to leave positive feedback. Hope you are l...


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    The Vorderman family is our home for purchasing our vehicles. We are thankful they put the human touch on an experience that often is very systematic and rule driven. We were not the easiest sale but we knew they were all fighting for us. It is a relief to know in this day and age of "hurry" that everyone we met during this transaction was not just transactional, but was caring first!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Teresa, Thank you so very much for the awesome review! It really means a lot to us that you took time to leave positive feedback. Hope you are loving the Passat! Best regards, The Vorderman Family


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  • Terrible experience beware!!

    Brought vehicle in for key to be programmed and diagnostic check and needless too say car still not running and out of 1000.00 dollars and technic...

    Dealer Response

    Hello Mr. Brown, I'm sorry to hear about your poor experience here at our dealership. I just had a conversation with everyone involved from our s...


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    Brought vehicle in for key to be programmed and diagnostic check and needless too say car still not running and out of 1000.00 dollars and technician left panels off in car ....they can't fix a go cart for me terrible!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Brown, I'm sorry to hear about your poor experience here at our dealership. I just had a conversation with everyone involved from our service department to figure out how and why this happened with your Phaeton. As I'm sure you recall, we replaced the KESSY Module that had been submerged in water. We only replaced this at first in hopes that it alone would fix the issue and save you quite a bit of money, however after installing the new module, we realized it needs a new ECM as well as a new Steering Column due to the water damage. After this, Abbey mentioned that you did come in on a Saturday to pay for it, declined the extra work, and said you were going to have it towed away. Unfortunately the technician was off that Saturday, and the tow truck driver arrived early Monday morning before we had a chance to put all the panels back together. I truly apologize that he didn't have the opportunity to do this before it was towed away, but I am more than happy to cover the labor costs of another shop re-installing those panels if you can bring in a receipt letting us know how much it cost. Feel free to reach out to myself or our general manager, Chad Probst, if you would like us to do so. Again, I sincerely apologize for your terrible experience, and hope you can give us the opportunity to make it right. Best regards, Alex Vorderman alexv@vordermanvw.com


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  • Great buying experience

    Very easy purchase and negotiation. They took the time and put a significant amount of money into the used vehicle to make sure it was top notch b...

    Dealer Response

    Thanks for the review, Brandon! We sincerely appreciate your business! Alex Vorderman Vorderman VW


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    Very easy purchase and negotiation. They took the time and put a significant amount of money into the used vehicle to make sure it was top notch before they put it up for sale.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the review, Brandon! We sincerely appreciate your business! Alex Vorderman Vorderman VW


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About Our Dealership

Dealer on Cars.com since January 2007

Vorderman Motor Werks was originally founded in 1990 by Reg Vorderman. Employees consisted of his wife, Connie, and a select group of highly qualified technicians.

In 1998, Vorderman Motor Werks acquired Fort Wayne's exclusive Volkswagen dealership. We quickly outgrew our Ley Rd. location and moved to Cross Creek Boulevard. We have been at this location ever since and even added Vorderman Import Service, also located on Cross Creek Blvd., for service of all makes and models from Audi to Volvo and everything in between! Their are no strangers here at Vorderman Volkswagen... Just friends we haven't met yet. Stop by today and say hello!

"The Uncommon Experience"