Reviews
We are satisfied with Valley Honda customer service
During this holiday season, we bought a CR-V from the Valley Honda. We would like to thank the salesman Joe Barsalona for his patience and customer service. It was not an easy decision for us because it goes over our initial budget. Unlike other salesmen, Joe did not put pressure on us and gave us enough time to think about. After online research, we were convinced that it is the price we have to pay in order to get the car we want. After we made the purchase decision, Joe’s professional advices were very helpful. He and his manager also tried hard to make sure we are satisfied with the car we get. In brief, we are satisfied with the customer service of Joe and Valley Honda. We will refer him to our friends who want to buy a Honda car in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great new car buying experience
We worked with Tom Prosperi and Andy Kovalsky. It was a pleasure to work with both of them. They answered all of our questions about the CRV. They were very professional. The dealership is very well run, and we would definitely buy another vehicle from them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding car service
This was my 2nd time working with Valley Honda. Just like the first time Bill Terhorst and Kurt Gonzalez were extremely helpful, understanding, and honest. They made the car buying process very easy and affordable. I appreciated their concern for me, not just as a potential buyer, but as a person. I will definitely return to Valley Honda in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
VERY PEOPLE SERVICE...CUSTOMER WAS ATTENDED TO
Randall Rosen was very helpful during and so far after the purchase. Valley Honda is a great place especially if you are a coffee drinker.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Working with Nikki was simply a pleasure! She was very personable and friendly, making the whole process and experience, which would normally be labeled as long and dreadful, very quick and super easy! Even though we dealt with her for a short period of time, we could tell that she is a great gal and we recommend anyone to do business with her. Thanks so much again Nikki!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Price and Excellent service
Working with Andy , he made the process a breeze. We test drove the vehicle on Saturday and came back and bought it on Monday. Price was good and the color selections were nice. Overall Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Working with Andy was a smooth process. We appreciated his attention to our requests. You can't go wrong when working with the people at Valley Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
piece of cake!
I researched what I wanted (the CRV EXL with Navi), and went to Valley Honda and worked with Cheryl Butler. She took me straight to the cars I was interested in; gave me a tour of their awesome service dept; gave me a fair deal, and showed me how to easily work all of the navigation and Bluetooth controls. Mario checked us out (we added a few extras), and we were done! I'm more than pleased!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repeat Experience
First time I purchased a Honda, I visited several dealerships and then settled with Valley Honda. Since then I have not gone to any other place. This time I just went to this dealership for my purchase and was helped by Eileen Davis, who took good care of during the whole process. She was friendly, courteous, and knowledgeable. My wife and I came back fully satisfied with with the purchase, price and financing. I wholeheartedly recommend this dealership and its employees for sales and service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Christmas Dream!
I had the most amazing experience at Valley Honda! Eileen, Kurt, Mohit and Madi were so helpful and made my experience great! Eileen listened to my needs, and matched me with the perfect fit! Eileen suggested the 2015 Honda Civic EX-L because its attractive, has great gas mileage and very affordable! The vehicle has everything I need! Mohit helped me pick out the best accessories; I LOVE the LED illumination lights! Kurt went above and beyond assisting me with financial questions, and any paperwork questions I had! Madi was great with making sure I was prepared for everything! Everyone was so friendly and accommodating with their time! And trust me, I used a LOT of their time, especially Aldo who test drove multiple cars with me! The day I picked up my car, everything went smoothly! Eileen took the time to explain everything to me, from what the User Manual said to every button in the car! I had lots of questions, and she was happy to answer them and had such a positive attitude! Madi was so organized with all the documents I needed to sign, and took the time to explain what I was signing and what 'GAP' insurance is :)! Kurt and Mohit even came to the delivery room and took a photo with me in front of my new car!! I love Honda's and I Love Valley Honda and I will continue to come back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
