Reviews
The sale person is very professional and polite.
The sale person is very professional and polite. The car price is fair compared to market. It was an ok or average deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review of Lexus of Pembroke Pines. We appreciate your feedback and wish you many safe miles in your new vehicle! Please let us know if there is anything we can do to assist you in the future.
Easy to drop off vehicle, love how it was so quick.
Easy to drop off vehicle, love how it was so quick. Texted me when it was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diana, thank you for the great review! We are thrilled to hear that the Lexus of Pembroke Pines team delivered such a seamless service experience. Safe travels, and we hope to see you back!
Raul was thoughtful helpful and patient.
Raul was thoughtful helpful and patient. I will continue to communicate with him in the future.I will encourage all to come see him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Raul. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!
It was an amazing experience with Nick enzy top notch
It was an amazing experience with Nick enzy top notch service from start to finish
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the amazing review! We are so happy to hear that Nick delivered a seamless service experience. See you again next time! --Lexus of Pembroke Pines Team
Zee was extremely professional and informative.
Zee was extremely professional and informative. Made the process extreme painless. Sent me a video of the vehicle and numbers. Held it with a deposit and picked up on July 4th. Went the extra mile for my wife by placing a big bow on the vehicle. All documentation were just waiting for signature and I was in and out within an hour. Will do business with Zee and Lexus of Pembroke Pines again. Thank you for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe - Congratulations to you and your wife on your new vehicle! We are delighted that you had a five-star experience and we appreciate you taking the time to share your support on our page. Thank you from all of us at Lexus of Pembroke Pines!
Quick and reliable service.
Quick and reliable service. Gustavo took care from the moment I walked in till it was ready. No need to complete forms with information they already has. Before I knew it, my car was ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review is what we love to see! We're delighted Gustavo welcomed you with thorough, attentive, and efficient service in a timely manner. Pembroke Pines is grateful to deliver a seamless experience. Many safe and happy miles!
Worked well with us in getting a deal done.
Worked well with us in getting a deal done. I can’t say enough about our salesperson Otany. He made it a very smooth transaction. He’s the reason we will be back for future purchases and service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are happy to hear that Otany and the team made your experience a five-star one. Thank you for choosing Lexus of Pembroke Pines!
First time at dealership, friendly, professional, & quick
First time at dealership, friendly, professional, & quick oil change. Only problem I had was trying to reach someone over the phone directly in service.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star review! It is good to see that our team handled your service promptly and professionally. I am sorry to know that you had difficulties reaching our team over the phone and I will be addressing your concerns with my team immediately. Thank you for supporting Lexus of Pembroke Pines and we will see you next time!
I have been with lexus for the past 8 years.
I have been with lexus for the past 8 years. Always great service. Jose Amaro has been my Service Advisor is always willing to help and keep me informed on the status of my vehicle. Five stars for him!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your years of business! Thank you for choosing Lexus of Pembroke Pines and for sharing your kind words about Jose. Drive safely until we see you next!
I haven’t bought a card in over 17 years so I was a bit
I haven’t bought a card in over 17 years so I was a bit nervous and Mike made the whole experience a pleasure. I’m so happy with the service we received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review is what we love to see! We're delighted Mike welcomed you with excellent service that accommodated your needs and put you at ease. Lexus of Pembroke Pines is honored to assist in your first car purchase in over 17 years. Enjoy your new ride!