Reviews
Top shelf service always.
Service Rep Richard Barone walked me through all that was needed to be done on my CX-5. He answered any concerns I had with professionalism. The service performed were completed in the time promised. It was a pleasure working with Richard Barone and the team at Classic Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer Service
TEEJAY PERSAD was excellent, friendly answered any questions I had, good impression right from the start. He explained all what they will be doing w my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service advisor.... The best
David Foo, my service advisor, went the extra mile in trying to determine the problem my cx5 was having. He is a patient listener. He was quick to get me a loaner knowing it would take time to diagnose. Overall very professional and thoughtful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and friendly
Excellent experience. Oil change and tire rotation in 45 minutes. Comfortable waiting room. Customer service rep Aiesha Jones was professional and friendly. Well done! Maxda is superb.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great experience
I bought a cx 5 and it was painless. Never had such a easy transaction at a car dealer. Ask for Taylor. Excellent to work with during the whole purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Repair
Great Job. I was Very satisfied. Better than other Mazda dealers I've been to in Orlando. I am definately coming back for service in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trustworthy!
I have brought my car back to Aiesha Jones at Classic Mazda for service. I can trust her to let me know what it needs and not try to add unnecessary changes. The car has been great and Classic Mazda and Aiesha have taken good care of me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Servicing and overall experience
Every service to my car has been a breeze. Everything from setting up an appointment, to dropping off my vehicle has been met with a friendly demeanor and an expeditious service. On longer maintenance windows I was provided with a loaner vehicle but with that said I was generally driving back, to pick up my car, within a couple hours. Definitely would and do recommend Classic Mazda East to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very caring and professional
I purchased many cars, but thus far this has been the best experience ever. Hassle free and very considered of your time. We previously looked at this car on this lot and were so impressed with the level of service that we went back when it came time to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mazda service
I was very happy with my Mazda service. My service advisor David Foo was extremely helpful. They did a thorough job of inspection and service of my car. All of the service staff were helpful. The waiting room was extremely pleasant and comfortable. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase