Reviews
Great experience. Will definitely be a repeat customer overall great dealership. Five stars is not enough. Michael and Shone gave me a great experience in my search for a Great Truck.
Great experience. Will definitely be a repeat customer overall great dealership. Five stars is not enough. Michael and Shone gave me a great experience in my search for a Great Truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback, John! We’re thrilled to hear that you had such a great experience with us at Freeman Buick GMC. It’s fantastic to know that Michael and Shone were able to assist you in your search for a great truck. We look forward to welcoming you back as a repeat customer. Enjoy your new truck, and thank you for choosing us! Sincerely, Freeman Buick GMC Team
Used car salesman was very unprofessional and had an attitude and clearly was not ready to sale any used vehicle by his demeanor
Used car salesman was very unprofessional and had an attitude and clearly was not ready to sale any used vehicle by his demeanor
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your feedback, Joey. We understand your concerns regarding your experience with our sales team at Freeman Buick GMC. Your input is valuable to us, and we strive to maintain high standards of professionalism. We encourage you to reach out to us directly, as we would like to discuss your experience further. Thank you for your time. Sincerely, Freeman Buick GMC Team
DON'T USE FREEMAN REPAIR SERVICES!!! My 91 yo mother had her Buick Envision repaired by Freeman and paid through Car Shield a couple years ago. She started having the same issue and returned to Freeman for an estimate. Car Shield wanted videos and pictures of the damage. Freeman and Car Shield were in meetings for over 1 day. The part is inside of the console area, part of the A/C ducting. Buick has had several issues with this part. Freeman and Car Shield just agreed it was my 91 yo mother's fault that she damaged a part she couldn't even find or see, and denied the repair...Car Shield is next on my list. STAY AWAY FROM BUICK, FREEMAN AND CAR SHIELD!!!
DON'T USE FREEMAN REPAIR SERVICES!!! My 91 yo mother had her Buick Envision repaired by Freeman and paid through Car Shield a couple years ago. She started having the same issue and returned to Freeman for an estimate. Car Shield wanted videos and pictures of the damage. Freeman and Car Shield were in meetings for over 1 day. The part is inside of the console area, part of the A/C ducting. Buick has had several issues with this part. Freeman and Car Shield just agreed it was my 91 yo mother's fault that she damaged a part she couldn't even find or see, and denied the repair...Car Shield is next on my list. STAY AWAY FROM BUICK, FREEMAN AND CAR SHIELD!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Steven. We understand your concerns regarding your mother’s Buick Envision, the recurring issue with the air conditioning ducting component, and the discussions between Freeman Buick GMC and the warranty provider regarding coverage. Your comments highlight your concerns about how the repair request was evaluated and the outcome reached. Please feel free to contact us directly if you would like to discuss the inspection and repair details further. We remain focused on providing customers with clear information regarding repair findings and available options. Sincerely, Freeman Buick GMC Team
Wonderful experience 4 hr drive to purchase a truck. Everything as promised no hidden fees. No games just very straightforward dealership Scott Dreyer was very honest with me. Went out of his way to answer questions. Get me photos before I made the drive. Could not ask for a better experience out of all my years buying vehicles out of town. This was far most. The easiest would definitely recommend Scott and Freedman to anybody looking to be treated like family
Wonderful experience 4 hr drive to purchase a truck. Everything as promised no hidden fees. No games just very straightforward dealership Scott Dreyer was very honest with me. Went out of his way to answer questions. Get me photos before I made the drive. Could not ask for a better experience out of all my years buying vehicles out of town. This was far most. The easiest would definitely recommend Scott and Freedman to anybody looking to be treated like family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your fantastic review! It's fantastic to hear that your experience at Freeman Buick GMC was so positive, especially with Scott's assistance. We take pride in being straightforward and honest, and it's wonderful to know that this made your truck purchase enjoyable. Our team appreciates your recommendation and looks forward to welcoming you back for your future vehicle needs! Sincerely, Freeman Buick GMC Team
Bought a used truck from freeman and a few days after I got home I noticed the radio was not working. Discovered that the antenna was missing. Call my salesman John and he sent me a new antenna ($113) out of his pocket. Good experience
Bought a used truck from freeman and a few days after I got home I noticed the radio was not working. Discovered that the antenna was missing. Call my salesman John and he sent me a new antenna ($113) out of his pocket. Good experience
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- 4.0
- Does recommend this dealer
- Shopped for a used car
This buying experience could not have been any better! Jonathan treated us with the utmost respect. I told him what I was looking for and what I want my payment to be...he found the right vehicle for us and had everything ready to go when we got to the dealership. Also many thanks to Jerry Peterson for honoring my trade in value over the phone and working out the financing so I could get the payment I was needing. Finally, Dane Minor extending service for an extra year over what Toyota service does...there is not another Toyota dealership in North Texas I would go to other than Freeman...they are a dealership that truly treats you like family.
This buying experience could not have been any better! Jonathan treated us with the utmost respect. I told him what I was looking for and what I want my payment to be...he found the right vehicle for us and had everything ready to go when we got to the dealership. Also many thanks to Jerry Peterson for honoring my trade in value over the phone and working out the financing so I could get the payment I was needing. Finally, Dane Minor extending service for an extra year over what Toyota service does...there is not another Toyota dealership in North Texas I would go to other than Freeman...they are a dealership that truly treats you like family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Raleigh! We're thrilled to hear about your positive experience with Jonathan, Jerry and Dana at Freeman Buick GMC. Our team strives to treat all our customers like family, and your feedback reinforces our commitment to that. We look forward to serving you again in the future! Sincerely, Freeman Buick GMC Team
I found an ad with an incrédible car at this dealership. I asked more information online, no answer. Next day I called them and inquired about such car. They said it was a misprint and the real price was about $50,000.00 more.
I found an ad with an incrédible car at this dealership. I asked more information online, no answer. Next day I called them and inquired about such car. They said it was a misprint and the real price was about $50,000.00 more.
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- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for letting us know about your concerns. We understand how important it is for customers to receive timely responses and accurate information when searching for a vehicle. Your feedback regarding the advertised price and communication with our team helps the staff at Freeman Buick GMC identify areas where we can improve. Please reach out to us directly so we can review the details you shared. We remain committed to providing transparent vehicle information, timely communication, and a more consistent experience for customers throughout the shopping process. Sincerely, Freeman Buick GMC Team
I have a 2024 AT4 2500 Duramax. dealer won't fix the issues w intermittent starting. I've emailed the service manager. No reply. I would never by another GMC product again. All they do is say can't find the problem clear the errors. And send me on my way. I have video recoding's and dates that I have been stuck somewhere just waiting for the truck to start.
I have a 2024 AT4 2500 Duramax. dealer won't fix the issues w intermittent starting. I've emailed the service manager. No reply. I would never by another GMC product again. All they do is say can't find the problem clear the errors. And send me on my way. I have video recoding's and dates that I have been stuck somewhere just waiting for the truck to start.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Terrible Service my truck has been there for 10 days. I paid for towing and my rental car. Still waiting for Tech to see.
Terrible Service my truck has been there for 10 days. I paid for towing and my rental car. Still waiting for Tech to see.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Professionalism at its Finest My Daughters very first car buying experience was exceptional. As a Director of Case Management in healthcare, my career is built on the motto "Taking Care of People" with dignity and respect. After 15+ years in management, I know how rare it is to find truly genuine, dedicated staff. Shone Alestock and Nora Blackmon at Freeman Buick GMC are the gold standard. My daughter and I both navigate severe anxiety, but Shone’s 14 years of expertise and "no-haggle" approach made us feel like family rather than strangers. In finance, Nora (a 20-year veteran) truly listened to our needs, working the numbers to hit our goal of $297/month. If you want a stress-free experience with professionals who actually care about your outcome, go see Shone and Nora. They deserve every bit of recognition for being amazing humans!
Professionalism at its Finest My Daughters very first car buying experience was exceptional. As a Director of Case Management in healthcare, my career is built on the motto "Taking Care of People" with dignity and respect. After 15+ years in management, I know how rare it is to find truly genuine, dedicated staff. Shone Alestock and Nora Blackmon at Freeman Buick GMC are the gold standard. My daughter and I both navigate severe anxiety, but Shone’s 14 years of expertise and "no-haggle" approach made us feel like family rather than strangers. In finance, Nora (a 20-year veteran) truly listened to our needs, working the numbers to hit our goal of $297/month. If you want a stress-free experience with professionals who actually care about your outcome, go see Shone and Nora. They deserve every bit of recognition for being amazing humans!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Jamie! We are happy to hear that your daughter's first car buying experience at Freeman Buick GMC was exceptional. Shone and Nora truly embody our commitment to providing genuine and dedicated service, and it's great to know they made you both feel like family. We appreciate your recognition of their professionalism and expertise and look forward to welcoming you back for any future needs. Sincerely, Freeman Buick GMC Team