Mercedes-Benz of Annapolis

Highly professional from top to bottom. My second interaction with them and they keep getting better. Mia handled my purchase of a car with more bells and whistles than I could count—and she quickly and easily explained them all. No high pressure, no ‘what does it take for you to buy the car today’ xx. Very pelased!

What an amazing experience! Both with the dealer and our fabulous sales executive, Arella Burger! Cannot say enough about Arella! She is knowledgeable, professional, and incredibly personable! She went out of her way to answer all of our questions and was more than patient through the buying and decision-making process. I am over the moon with our new vehicle!

Friendly people, great service, solid inventory. Can't go wrong here. Buy from Arnita. She will take great care of you.

Bought a 2021 GLC 300 certified. Five months later, the battery died. Initially, I was disappointed to find out that no warranty covered it, and I had to pay about $700 for a replacement. However, after reaching out to the dealership, they stepped in and covered half the cost. While I still believe that a certified car should offer more peace of mind in the first year, I appreciate the dealership's willingness to assist. This gesture improved my experience, but I hope for clearer warranty coverage in the future.

Arella Berger worked hard on securing my purchase from afar. I found the pre owned vehicle I was searching country wide for here at Mercedes of Annapolis. Great job Arella!

Great dealership… no pressure sales. Work effectively with me on everything from price to delivery.

I have been greatly pleased with my car buying experience with Mercedes-Benz dealership Mile-One in Annapolis, MD. Through the pleasant help of one of their online sales consultants, Mia Castle, I have been successful in purchasing my new vehicle. It was a very good decision to have found a reputable dealership!

Mia Castle was amazing to work with! She made leasing my Mercedes-Benz such an easy and stress-free experience. From start to finish, she was professional, super knowledgeable, and genuinely cared about making sure I got the best deal. She kept me updated every step of the way and handled everything smoothly, so I never had to worry. If you’re looking for someone who truly goes above and beyond, Mia is the one to call. I couldn’t recommend her more!

My salesman, Derek Nedd was terrific from the start and second I met him. Everyone around the dealership was professional. It was my first time purchasing a Mercedes and this set the bar high.

Where to start and what to say. When you finally meet someone that meets every expectation you ever had about servicing your automobile and you finally find that perfect combination of service and sales, well your day just gets better and better. Chuck Leyman and Rodd Bowman handle your service needs even before you are aware that your car needs attention. The most important issue for me is the complete transparency of honesty about what your car needs and how to handle the repairs. No high pressure just straight forward transfer of knowledge that the customer can understand and deal with. Yes, I recommend the dealership and the staffing.