Buena Park Honda

Excellent customer experience, top tier customer satisfaction! I felt like the only customer that mattered!

Service here is amazing! Especially our sales person Sebastian! He was very helpful 10/10 recommend this dealership

Outstanding service! I am so grateful for the quick help. Kenny and Chace were awesome!

Nora, Letty and team did an outstanding job taking care of me and my wife

I was helped by multiple, amazing sales people while I visited the buena park Honda. Metztli helped me the most and found me exactly what I was looking for. They were all very friendly and got things done quickly!

We had a great experience at the Buena park dealership today . We felt well respected and the dealers answered all our questions patiently and led us through the various options to get the best deal

OMGGG..., Channey Gil was, patient, professional, Totally made my Honda Fit journey do able, DONE SON ✔️ 👏, Thank You Channey

I had an amazing experience working with Jacob he was so professional, knowledgeable about the car we test drove, and accommodating to our needs. Oscar made the negotiating seamless and quick. These guys really took care of us and did the best to get our deal at the rate we needed. They really know what they?re doing at BP Honda and I would recommend if your credit situation is not ideal come to BP Honda and ask for Jacob and Oscar.

This was the easiest and most pleasant car buying process that we have ever experienced. Channy is friendly and knowledgeable. Her no pressure sales made us feel comfortable. Matt (finance) was great and had us laughing the whole time! We will definitely be making our next purchase here!

Buena Park Honda Service Department This is my second and last time coming to this location—for an oil change or anything. A few months ago, I waited over 30 minutes for a service advisor with zero communication—so I left. I came back the following week, waited 15–20 minutes, and finally got the oil change I needed. Fast forward to 5/7/25—I returned again, hoping maybe things had improved. Nope. Same 30-minute wait, no acknowledgment, so I backed out and left again. Then today, 5/12/25, I gave it one last try. I waited 20 minutes, only to be skipped over by the porter, Jason, who ignored me and helped a woman who had just pulled in behind me. The next advisor came out and also went to her car first. At that point, I was too frustrated to say anything—I just needed to get the oil change done and move on. And to top it off? The same oil change that was $49 last week is now $59 today because the price “went up.” SMH. What makes this even more frustrating is that this is our 6th Honda. We’ve been loyal to the brand for years—so loyal that we’ve gotten to the point where we just purchase over the phone and walk straight into financing. That’s how much trust we had in the Honda experience. I’m officially done with Buena Park Honda. My time is valuable, and I work hard for my money. I want to spend it with businesses that respect their customers. I’ll gladly pay more elsewhere for better service and basic courtesy. Maybe the staff feel secure because Honda is a big name—but if this is how you treat customers, fewer and fewer people will be walking through those doors.