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Buena Park Honda

(2,242 reviews)
Visit Buena Park Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:00am–8:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 884-6629 (877) 884-6629
Used (877) 882-6647 (877) 882-6647
Service (877) 882-4055 (877) 882-4055

Reviews

(2,242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Buena Park Honda from DealerRater.

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Called in and got squeezed into an appointment and got...

Called in and got squeezed into an appointment and got the car back later that day. Quick and friendly with shuttle service to and from the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Hi Jc! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jonathan the service advisor was very friendly, explained...

Jonathan the service advisor was very friendly, explained in details services needed for my car. He informed of the time it would take for the services to be completed. Service manager took the time to make sure I was satisfied with the service provided. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Mlopez, thank you for your kind review; we are happy to pass along your comments to the team here at Buena Park Honda! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Honda service was great

Andy was extremely helpful and knowledgeable in helping me with my car. It was a very good experience at Buena Park Honda! I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Bz, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Good experience!

Helpful internet information, great deal, and helpful with military personnel. Highly recommended. Works with low credit as well and got me into a brand new vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We got better than expected

We went to Honda Buena Park just you look, we were unsure if we were going to purchase a car that day. We were greeted by Victor D. Mendez and he was an exceptional sales man. He was not about playing back and forth with numbers, he wanted to help us to get the best deal possible. He went beyond to meet our expectations. He gave us exactly what we needed. We were planning to get a pre - own certified, but we got a brand new 2019 Honda Accord Sport. Victor was very thorough when explaining the many questions we had for him. Victor is very customer centric! Alice the finance manager was awesome . She was funny , extremely smart and made the entire process very easy and straight forward. We had a great experience. We recommend this dealership, you will be a satisfied customer. Joe Estrada.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joe, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Fast & Great service

Came in for an oil change as a walk-in around 3:00 pm. Tony was made it a smooth process and professional services helpful, was out quickly. Thank you again for a great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Oh Lee, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Maintenance service/Andy Tran

A great experience with advisor, Andy Tran. He made it a smooth process and professional, doesn’t try to up sell on things I didn’t need for my car which made me feel at ease. Thank you again for a great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bobbie, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Service Department Review

I took my 2014 Honda Accord in for it's 50K service at 10 am Friday morning. Eugene the service person contacted me prior to performing any work for my OK. I got the Trans fluid changed and radiator flushed, fuel injectors cleaned and throttle body service all done, and they still got my car back to me by 3:15 pm the same day. They provided a detailed report where they checked the brakes and the rest of the systems on the car. I may need a new battery soon. The car is running great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Tomkick, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Buying Experience

All the buying process was very smooth and I did not have to wait long time to complete transaction. Jay and Financial manager, Elisa thank you very much for your great help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rocaleb! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Buena Park Honda

Car maintenance service c/o advisor eugene mccoy

Good service via good explanation of services... Professionalism in all ways. Good approach to customer with quality care..Happy to be served by Honda Buena Park

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Doczach, we are so pleased you enjoyed your visit to Buena Park Honda! We do hope we can be of assistance in the future. Take care!