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Les Stanford Chevrolet Cadillac

(1,039 reviews)
Visit Les Stanford Chevrolet Cadillac
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (313) 915-4644 (313) 915-4644
Used (313) 731-6430 (313) 731-6430
Service (313) 731-0678 (313) 731-0678

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Les Stanford Chevrolet Cadillac from DealerRater.

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Awesome place

I had a awesome experience with Rochelle White. She help me fill good about my Chevy Equinox. And she is a very good salesperson. Also she make sure that she answer all of your questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

"Ms Peete 78," It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend to family and friends. We couldn't ask for nicer feedback and thank you for taking the time to share it! Enjoy your new Equinox! Sincerely, Rochelle White and the management team at Les Stanford Chevrolet Cadillac

New Cadillac ct-6 purchase

My experience at Les Stanford Cadillac was outstanding. The sale person Richelle White was very knowledgeable or the product. She made sure that i had a clear understanding of how all of the accessories operated. She also made sure that i feeled comfortable with my purchase. She is an outstanding salesperson she also make sure that you feel comfortable calling her at any time with questions that pertains to the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

"Peetect6," Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your friends here at Les Stanford Chevrolet Cadillac, enjoy that ride! Sincerely, Rochelle White and the management team at Les Stanford Chevrolet Cadillac

Excellent & fast service!!

Rochelle is awesome and works within your budget. Would recommend her to anyone buying a Cadillac! Also very helpful and explains detail very well. Will definitely purchase my next caddilac from Rochelle White!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jaymz, Thank you for your complimentary review of Rochelle White and Les Stanford Cadillac. We are happy to hear that Rochelle was able to assist you with your new vehicle. She really works hard for her customers and keeps up on the latest technology so that she can keep her clients up to date as well. She has been with us for quite some time and has built a loyal clientele in that time. We're glad to be able to include you among them. Congratulations on your new Cadillac. Enjoy it and be safe!

Making a 'dream' a reality

Rochelle was very helpful. She was informative, caring and just a wonderful person to work with. Her customer focus makes someone feel as though she is taking care of one person at a time - never rushed through anything. She lets her customer know she is available after the purchase - her service does not end with the purchase. I would definitely recommend her to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

CJ Thank you for your review of Rochelle White and Les Stanford Cadillac. Rochelle is a seasoned professional who knows her stuff. We're very happy that you have such a good working relationship with Rochelle and hope that that will keep you coming back and referring friends and family members to her. That is the true measure of any Sales Consultants abilities. We appreciate you taking the time to send in a review and are grateful for your patronage. Enjoy your new vehicle and be safe. Sincerely, The management of Les Stanford Chevrolet Cadillac

New Car

Lease a brand new car and the experience I had with sales agent Rochelle was exceptional. Her customer service was excellent overall she explained everything thoroughly in what you need in leasing a new vehicle. Would definitely recommend her to family/friends.. Satisfied customer..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

"Car lover," Thank you for your review of Rochelle White and Les Stanford Cadillac. We appreciate your endorsement of Rochelle's abilities to assist with the leasing or purchase of a new vehicle. In today's market, buyers tend to buy from a dealership simply because that dealership is close to home or the office. At Les Stanford, we believe that customer relationships are more important and all of our sales consultants enter into that relationship with their clients as soon as they meet. You will be treated like a member of our ever-growing family even after the sale. Again, we thank you for your review and look forward to a lasting relationship with you as well. Sincerely, The management team at Les Stanford Chevrolet Cadillac

Michelle made the process so easy!!

It was wonderful working with Michelle again to purchase our 2nd Cadillac! She took care of everything and was so friendly and accommodating. Michelle is great and we will definitely use her in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

"Shari Z," Thank you for taking the time to share your comments and feelings about Michelle Sladovich. She is a valuable team member who goes above and beyond to meet her client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback. Sincerely, Michelle Sladovich and the management team at Les Stanford Chevrolet Cadillac

Michelle is Fantastic !! Go get a Cadillac !!

Michelle seems to make a Car Purchase experience all that it should be... fun, while understanding that at Cadillac the details matter and she nails it. I thank Michelle for facilitating a seamless transition from my SRX to the new XT5 ! Certainly had a blast getting into my new caddy !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Buyer

So far I've had a pleasant experience with my Cadillac Escalade. When I purchased my vehicle the sale rep was excellent she went the extra mile to find the vehicle I wanted. Upon delivery it was explained in detail how to work the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Myron, Thank you for the 5-star review. It means the world to us when our customers rate us so highly and we work hard to make your leasing experience a good one. We look forward to seeing you on your first FREE maintenance visit. When you come in, verify with your Service Adviser the amount of maintenance visits are complimentary with your vehicle. In the meantime, enjoy it and be safe, The management team at Les Stanford Cadillac

Michelle is magnificent!

We called Les Stanford and got Michele on the phone. We are from Ohio and during our search for our car we talked to several car dealersships over the phone. Michelle connected with us immediately. She also called us several times to discuss vehicles that fit our criteria. Michelle is very professional and thorough i but through the process she made us feel that she cared about us like family . Subsequently we have purchased two cars from Michelle the SRX in 2013 and one most recently a XT5 in December 2016.. we have been very pleased with all of our purchases and would recommend Michele to anyone who is trying to buy a Cadillac .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of Michelle Sladovich and Les Stanford Cadillac. We appreciate you taking the time to let us know of your experience and are glad to hear to that you we happy with the service you received and your vehicles. Michelle works very hard to stay on top of current models and incentives so that she can offer the absolute best experience possible. We're happy to hear that you felt that she treated you like family. It's so nice to be treated in such a way, especially in the realm of car buying. Thank you so much for putting your trust in Michelle and Les Stanford. We sincerely appreicate it and look forward to serving you well into the future. Enjoy your XT5 and be safe.

Great experience at Les Stanford Chevrolet!

Our experience at Les Stanford Chevrolet was a great one! We came in to buy a used car that we had already found online. The price was very fair and beat the others in its category and the staff was great. It was a no haggle, very simple, and quick process. Mike Morehead was wonderful to work with. He was friendly, efficient, honest, and knowledgeable. I would definitely use him in the future. Lamont Richmond in the financing department was also very friendly and efficient. I would recommend these people and this dealership to friends in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is so good to hear that you had such a wonderful experience with Mike Morehead and Les Stanford Chevrolet Cadillac. We are happy that we were able to assist you in getting the vehicle that you wanted and are very appreciative that you took the time to send in a positive review. Mike has been with us for a very long time so he knows the business and studies up on all current inventory so he can better assist his clients. We're glad that his skills and knowledge allowed him to provide the best customer service possible to you in your vehicle search. Thank you again for choosing Les Stanford Chevrolet Cadillac and enjoy your vehicle!