Gloucester Toyota

Appointment was easy to schedule and was accomplished in a timely fashion with good communication.

My first visit to get my first service done. Took me in at my 8am appointment time at 8am wow. Staff very friendly in service, parts and sales. Very pleased with my first visit and will continue to have service done there.

Clean and the employees were very cordial and informed. Help with my knowledge about my car

Great people to work with. Responsive to my questions and requests Would recommend to others.

This dealership Gloucester Toyota was great to do business with. Upon arrival we were met by Carter Hartley who was very kind and asked us if we knew what we were looking for. We told him our Jeep got totaled a week ago so we were looking for another Jeep. We looked at a few asked for his card, and told him we were just looking today & most likely would be back. There was no pressure from him at all and he thanked us for stopping by. We called him later that day and asked if we could come in on Monday to test drive one. He thanked us for asking for him and we set appt for 6:00. My husband then called him again on Monday to ask if we could drive two of them we were interested in & he said absolutely, I will have them pulled up front when you get here. We got there before 6 and they were waiting by the front door. Carter was with another customer so we waited for him & he apologized for taking so long which was not long at all. Owning a Jeep himself he knew all about them and showed us all the features & told us everything about them. We never owned a soft top, so he explained how it worked and showed us how to work it. Great guy very out going & happy to work with him on this deal. Needless to say everything went smoothly we bought the Jeep & couldn’t have asked for a better salesman. Kudos to him & I believe his name was John the finance gentleman who was also a pleasure to work with and also had a great personality. They both were a great pleasure to work with! We definitely will steer anyone to Gloucester Toyota as they both made us smile, laugh & just made the whole purchasing a vehicle enjoyable! Thank you and keep up the great work! Tom & Sheri Sommers

Gloucester Toyota has the best staff, great prices, beautiful cars and best service team around!!! We just bought our 3rd car since moving to this area 8 years ago and will be back again when we need a car! Thank you to the amazing team!!!

Very professional, helpful and understanding! Dealership highly recommended by friends. They came through for us.

Hassle free, friendly, professional, easy to work with and honest. This was one of our best experiences with a dealership. We drove over an hour to the dealership even though there were 3 others to choose from in Richmond VA because of our inital phone interaction with the sales departament. Well worth the drive..

It was not bad at all I think it’s went well not bad for the time we were there

Very helpful and patient! They are determined to get you into a car! The staff are all really understanding and friendly