Reviews
Very polite, kind and nice Personal, I would definitely
Very polite, kind and nice Personal, I would definitely recommend my family and friends to Subaru in Palm Springs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much Juanita for your 5-star review! We are so pleased to hear your experience was exceptional and thank you for your recommendation. We appreciate you! Kind Regards, Michael Wilkes General Manager
P.
P.S. Subaru is the best dealership in the desert, in the past I've dealt with Toyota, Ford, and Honda. Subaru is by far the best. My service advisor Jaun Diaz is the BEST.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dennis thank you so much for your 5-star review! We are so pleased to hear your experience was exceptional. Thank you for choosing Palm Springs Subaru. We appreciate you! Kind Regards, Michael Wilkes General Manager
Great service department!
Great service department! Always helpful & on top of things. Work gets done in a timely manner
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words and 5-star review! Thank you so much for choosing Palm Springs Subaru! We appreciate your business. Kind Regards, Michael Wilkes General Manager
Palm Springs Subaru is the finest dealership in America.
Palm Springs Subaru is the finest dealership in America. Sales, Service always a pleasant experience. The facility is clean and modern. 5 Star Dealer. I highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to hear your service is always pleasant and thank you for the kind words. We appreciate your review and thank you for choosing Palm Springs Subaru. Kind Regards, Michael Wilkes General Manager
Always happy and ready to help.
Always happy and ready to help. The team there is excellent, they really care about their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This Dealership is Dishonest
Palm Springs Subaru are a bunch of shysters. Everything was fine until my warranty expired then I took my 2015 Crosstrek in for routine servicing and they told me they told me that the upper oil pan leaked and I also needed a new head gasket, which would cost more than $4,000. The vehicle only had 76,000 miles on it and I had meticulously serviced it as scheduled. I took the vehicle to an independent mechanic in Indio and he told me my car was fine and Palm Springs Subaru were crooks. I am advising all of my family and friends to have nothing to do with this dealership. Look elsewhere to buy a new car, and definitely do not ever have a car serviced there.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're extremely disappointed to hear that you left Palm Springs Subaru unsatisfied. Please reach out to us at (760) 318-4700 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.
Juan Diaz was awesome.
Juan Diaz was awesome. He explained everything that my needed very thoroughly. His explanation was not just, you need this. He explained what was needed and why it was needed. He was very accommodating with my need for a loaner and was very helpful making sure I was not left carless. I would recommend Juan to anyone needing service at Palm Springs Subaru. Thank you Juan. My car runs great, like a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Palm Springs Subaru. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!