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Midway Automotive

(1,945 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Just picked up a new to me 2013 Honda Fit off of Tom at...

Just picked up a new to me 2013 Honda Fit off of Tom at midway, very easy salesman to deal with especially for a first time buyer such as my self, straight and to the point. Thanks Tom!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, enjoy your Honda Fit. Gary Stone General Sales Manager

no pressuregot the car that i wanted, so far things are...

no pressuregot the car that i wanted, so far things are great, I will refer a few friends to this dealership, My sales guy was right on the money his name is Frank Santino,excellent service thank you..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank You for you review, we appreciate your business. Gary Stone General Sales Manager

The process of buying my new-to-me car was exceptional....

The process of buying my new-to-me car was exceptional. I first spoke with Kip and he answered all my questions and did the preliminary leg-work. My appointment was with Charles, who made this process very simple. He was not pushy or domineering. This was my second time working with Charles on a purchase and will whole-heartedly recommend him to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your feedback, we are happy you had a good experience at Midway with Charles. Gary Stone General Sales Manager

Easy no nonsense approach to car buying. Covid protocols...

Easy no nonsense approach to car buying. Covid protocols in place. Every department was kind and knowledge. Charles went above and beyond am very grateful to have met him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for kind review, we appreciate your business. Gary Stone General Sales Manager

Charles at Midway was so helpful and made this experience...

Charles at Midway was so helpful and made this experience so easy for me. He didn’t try to pull anything over on me, (I’m a young female so many dealerships tried to take advantage of that). He was upfront and understanding, even when I went back and forth and called him a million times. This place is awesome and I would 100% buy my next car from them & recommend them to anyone I know looking. Friendly staff, and efficient service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, enjoy your car. Gary Stone General Sales Manager

The dealer really helped me get my car I wanted and the...

The dealer really helped me get my car I wanted and the service was excellent they really went forward to make sure it happened I recommended everyone to this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind review. Gary Stone General Sales Manager

Just bought a 2016 VW Golf Wagon TSI. Worked with Bill...

Just bought a 2016 VW Golf Wagon TSI. Worked with Bill and Charles in Sales. Whole process went smoothly. Their inventory is impressive. Great cars to chose from in multiple prices ranges. Low pressure environment but with knowledgeable and efficient employees in all depts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, We are very happy you had a good experience at midway. Gary Stone General Sales Manager

My husband stopped by to look at used SUV's. I wanted a...

My husband stopped by to look at used SUV's. I wanted a Honda and he was looking for a Cadillac. We went from looking to buying a Cadillac SUV from Frank Santino. My son bought a vehicle from Midway about 15 years ago. We drive by there a lot and they always have "cream puff" vehicles (old school saying). The buying process was great - Frank was great. I recommend this dealership to anybody looking for a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. Gary Stone General Sales Manager

First time financing and they were great about making me...

First time financing and they were great about making me feel comfortable doing so. Fast easy quick all around good experience. Thanks to the guys at Midway and Bill the sales rep for getting done in a timely manner...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Troy for you business and kind review. Gary Stone General Sales Manager

Excellent and the process was easy! Bill was very nice...

Excellent and the process was easy! Bill was very nice and helpful! They worked with me and helped any way they could! Definitely would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Midway and Bill, enjoy you new vehicle. Gary Stone General Sales Manager