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Midway Automotive

(1,945 reviews)
Visit Midway Automotive
Sales hours: 11:00am to 4:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,945 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Tom and the Midway staff were incredible. I was in sales...

Tom and the Midway staff were incredible. I was in sales for 10+ years before a recent career change and tend to be critical of sales people. Tom was fair and there was no pressure to purchase. This was by far the easiest vehicle purchase of my life. Tom was incredibly responsive, this can make or break an experience and is not the norm in today’s world. When we arrived to pick the car up we expected to wait hours as that has been our previous experience. We were in and out in 20 minutes the vehicle was incredibly clean and Tom was on point the entire process. I will absolutely be recommending Midway to people in the future, best car buying experience I have ever had.

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for you kind review, we are always happy to hear when a customer has a good experience at Midway. Gary Stone General Sales Manager

Very happy with this dealership as the salesman, Bill...

Very happy with this dealership as the salesman, Bill Kougias, was friendly, laid back and didn’t put any pressure on me. Car was clean, inspected and Registered at time of pickup.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for you review, we appreciate your business. Gary Stone General Sales Manager

Unbelievable service,Frank Henry was amazing,made my...

Unbelievable service,Frank Henry was amazing,made my experience at midway one to remember.I will definitely recommend midway and frank to my friends. Went above and beyond to make my purchase easy and quick without feeling rushed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we appreciate your business. Gary Stone General Sales Manager

Positive buying experience and professional staff

Frank worked with us on our purchase and what stood out was he communicated with us the entire day. I called early one morning, inquiring about the availability of an SUV. He confirmed it was available and I scheduled a time to check it out in the afternoon. He gave me a courtesy call to let me know someone else was test driving it and would inform me if it sold as it would save me a trip to their lot. Ultimately, we got the SUV we wanted and it was a smooth sales process to finalize everything.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, we are glad you had a good experience at Midway Automotive. Gary Stone General sales manager

This was car buying with ease! Bill was great to work...

This was car buying with ease! Bill was great to work with. He answered all my questions and got all the paperwork done quickly. It was very nice of him to take into account the distance I drove, especially when it came time for picking up my vehicle. His fidget spinners were a win with my kids!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and kind review. Gary Stone General Sales Manager

Got a great deal on a '14 Chevy Volt from Frank Henry....

Got a great deal on a '14 Chevy Volt from Frank Henry. Incredibly polite, professional, and absolutely would absolutely return to buy a car there again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank You for you review, enjoy your Chevy Volt. Gary Stone General Sales Manager

The guy is a worker... took care of everything and...

The guy is a worker... took care of everything and treated us like the Queens we are 😁🖤 he’s down to earth, like able and gets it done 👍🏽👍🏽

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, we are very happy you had a good experience at Midway. Gary Stone General Sales Manager

Bill is great! Nice fun loving guy and the made the whole...

Bill is great! Nice fun loving guy and the made the whole process painless and easy. 10/10 will definitely be sending all my friends his way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate your business. Gary Stone General Sales Manager

I’ve been buying cars and trucks for over 30 years (about...

I’ve been buying cars and trucks for over 30 years (about 15 vehicles total), and have found that the experienced guys who’ve spent their careers in the business are often the best ones to work with. Joe is a prime example of this. Midway had a decently priced truck listed, and I stopped by with only a few minutes to take a test drive. I liked it and returned the next day with my son, who will be driving it as well. Both times, I really wanted to cut through the BS and not spend any more time there than necessary. Joe understood this and really went over and above to make things convenient, all the way through registering and handing the truck over. I spent less than an hour total over my three visits to the dealership, and that included almost half of that time test driving. I also wanted my mechanic to do a full inspection of it, and he made that very convenient as well. Overall, the best used car buying process I’ve ever been through, and will probably call Joe directly as my first call the next time I’m looking to buy.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for you review, enjoy you new truck. Gary Stone General Sales Manager

Bill was amazing I came into midway as a last option..but...

Bill was amazing I came into midway as a last option..but after dealing with bill I was angry midway wasn’t my first stop....very helping and fast and most of all honest...I feel really great about my purchase and I would like thank midway and specially bill for making my first of many experiences so amazing

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.