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Midway Automotive

(1,946 reviews)
Visit Midway Automotive
Sales hours: 11:00am to 4:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Bill was amazing I came into midway as a last option..but...

Bill was amazing I came into midway as a last option..but after dealing with bill I was angry midway wasn’t my first stop....very helping and fast and most of all honest...I feel really great about my purchase and I would like thank midway and specially bill for making my first of many experiences so amazing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My wife and I have purchased 3 vehicles in the last 15...

My wife and I have purchased 3 vehicles in the last 15 years. Two I still have and have had them serviced there. Great place for good used vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, and for being loyal to Midway. Gary Stone General Sales Manager

Charles was extremely helpful and a pleasure to deal...

Charles was extremely helpful and a pleasure to deal with. Very happy with my purchase. Charles has great customer service skills ! Thank you again Charles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and very kind review. Gary Stone General Sales Manager

Midway Automotive

They were excellent. They got me right to the car I was looking for and They did not attempt to add any illegitimate fees to increase the price. They got the car ready for me so I could pick it up the next day ready to go. The experience of getting a car from this place went as well as it could have gone. I highly recommend them. The person who helped me was Frank Santino and he was easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for your kind review, we are very happy you had a good car buying experience with Frank. Gary Stone General Sales Manager

First New Car Made Easy

Big Joe is the man! I was looking for a used car to replace my first car I've ever had (which I bought off a private seller), so I had never been accustomed to the stress of dealing with used car dealerships. The difference between the other dealerships I stopped at and Midway Automotive was like night and day. Where I had been treated to run down vehicles, shady employees, and the dreaded haggling at other dealerships; Midway Automotive and Big Joe in particular were a breath of fresh air. I called the dealership and was put through to Joe who immediately ran outside and searched high and low for a specific make and model I was looking for. He found the car I searched for online and after a quick sitdown to go over specifics I had purchased my new car. Great salesman, approachable guy, and overall machine as a worker (he wouldn't let a day off on Sunday or a brief sickness stop him from making this deal happen). Would love to do business with Joe and Midway again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very nice review, we are very happy you had a good experience with Joe at Midway. Gary Stone General Sales Manager

Big Joe was easy to deal with and very knowledgeable...

Big Joe was easy to deal with and very knowledgeable about the Industry as a whole. This was good for me since it had been years since I bought a vehicle. Joe made the entire process very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review. Gary Stone General Sales Manager

A pleasant experience all around. They fixed all issues I...

A pleasant experience all around. They fixed all issues I found before I purchased the vehicle. I will definitely be giving them my business in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review, thank you for your business. Gary Stone General Sales Manager

Great Car Buying Experience

I had the best car buying experience at Midway Auto. Bill Kouglas was the salesman that helped me and he was awesome. Took care of everything and had me driving home in a new car that day. I am very please with all aspects of Midway Auto and would highly recommend it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, we appreciate you taking the time to write this kind review. Gary Stone General Sales Manager

Outstanding car buying experience

My husband and I recently purchased a 2016 Outback from Midway. We had been in the market for some time but hadn't found a dealer that could offer us the value we were looking for. We called the dealership before we arrived and Charles answered the phone. He made sure to have the car running and ready for us to test when we arrived, plus he had a copy of the vehicle history ready for us to review. We were excited about the vehicle after the test drive and Charles and their Business Manager, Tom, did phenomenal job helping us get the financing and warranty terms that worked for our family. This was by far the most efficient and rewarding car purchase process we have had. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank You for taking the time to write this nice review, we are very happy you had a good experience with Charles at Midway. Gary Stone General Sales Manager

Great car purchase experience

Recently purchased Toyota Siena 2017 from Midway Automotive. The car was cleaned, minor scratches were buffed and gently polished as per my request. Charles worked on his day-off specifically to finish the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for you business and very kind review. Gary Stone General Sales Manager