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Midway Automotive

(1,946 reviews)
Visit Midway Automotive
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday 11:00am–4:00pm
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(781) 618-3300 (781) 618-3300

Reviews

(1,946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Automotive from DealerRater.

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Joe really went the extra mile.

Our car buying experience was positive but not particularly remarkable. However, when we had a small issue with the car, Joe went the extra mile to get things fixed for us. We had visited the dealership from about 60 miles away and Joe made sure that getting the car back and forth was not an issue. He was a great problem solver.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for taking the time to review Joe and Midway. Gary Stone General Sales Manager

Excellent

Charles, frank and Kevin were very helpful and made the whole car buying process quick and easy - we are very happy with the car - we would definitely recommend midway

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thank you for your feed back, we are pleased your experience at Midway was quick and easy. Gary Stone General Sales Manager

Buying a car made easy

This is the 2nd car we have purchased at midway auto! Joe was helpful and when I went back to pickup my car - he informed me that HE didn’t like the scratch marks on the car & they are to be fixed. No hassle - great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your review. Gary Stone General Sales Manager

Great experience

This is my second time buying a car from Midway. Frank Santino was my sales consultant. He was very helpful and accommodating from start to finish. He was great to work with. Midway has a good selection of cars for all budgets I highly recommend that you stop by!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your kind review. Gary Stone General Sales Manager

Great service!!

Tom was great he answered all my questions, took into consideration what I was specifically looking for & even helped me get my child’s carseat into the car since he was with me when I came to pick it up! Highly recommend this dealership as well as Tom!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and nice review, we are very happy you felt you had great service at Midway. Gary Stone General Sales Manager

Quick and easy

I was in need of a new to me car and to get out of my current ride. I told Big Joe a list of cars that I had looked at on the website and he brought up the one with the least millage and lowest price tag. I loved the car and Joe and the team at midway bent over backwards to make sure I got a loan that worked for me and was able to trade in my older vehicle. All with a deadline of a few days! Great experience and would highly recommend Big Joe to anyone in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for you review, we appreciate your business and your feedback. Gary Stone General Sales Manager

Painless

The buying process was quick and painless with very little back and forth. I got a fair deal in little time. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this kind review. Gary Stone General Sales Manager

Stress free

From start to finish, I couldn’t have asked for a better experience purchasing my first car. Frank was extremely helpful and motivated to help me make the process as smooth as possible. Highly recommend this dealership without a doubt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for you review and your business. Gary Stone General Sales Manager

Very easy to deal with

We went to the dealership to get a car for my son. We dealt with Tom, Jr. and he was great. No pressure and easy going. Tom the finance guy was also very helpful and we had a smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank You for your review, and thank you for your business. Gary Stone General Sales Manager

Great place to buy a car

Great easy no pressure experience. Charles was also is the best salesperson! Would definitely buy here again in future. Very satisfied with my experience there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for you review and business, we are happy to hear you had a good car buying experience. Gary Stone General Sales Manager