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Burlington Mitsubishi

(40 reviews)
Sales hours: 9:00am to 9:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–9:00pm Closed
Sunday Closed Closed

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Reviews

(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Burlington Mitsubishi has been a part of my life for 15 years, and I truly couldn’t be more grateful for the people there. Tim and Tyler upstairs, Dylan, Chris, and the entire maintenance team downstairs have treated my wife and I with genuine care every single time we walk through the door. It’s rare to find a dealership where you feel seen, respected, and valued — but that’s exactly what this team has given us year after year. Their honesty, fairness, and kindness have meant more than I can express, and the incredible cars and deals we’ve received are just the icing on the cake. Burlington Mitsubishi isn’t just a dealership to us; it’s a place we trust wholeheartedly. Most recently we needed to upgrade our 2 car fleet due to family expansion and an unfortunate accident. Tim and Tyler went above and beyond to get these deals together for us, faster than we expected and at incredibly fair rates, while maintaining their impeccable customer service. We could not be happier with our experience(s)!

Burlington Mitsubishi has been a part of my life for 15 years, and I truly couldn’t be more grateful for the people there. Tim and Tyler upstairs, Dylan, Chris, and the entire maintenance team downstairs have treated my wife and I with genuine care every single time we walk through the door. It’s rare to find a dealership where you feel seen, respected, and valued — but that’s exactly what this team has given us year after year. Their honesty, fairness, and kindness have meant more than I can express, and the incredible cars and deals we’ve received are just the icing on the cake. Burlington Mitsubishi isn’t just a dealership to us; it’s a place we trust wholeheartedly. Most recently we needed to upgrade our 2 car fleet due to family expansion and an unfortunate accident. Tim and Tyler went above and beyond to get these deals together for us, faster than we expected and at incredibly fair rates, while maintaining their impeccable customer service. We could not be happier with our experience(s)!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tim & Tyler make a great team! As long as they keep selling Mitsubishi's we will keep buying from them! Honest and very fair! They're more than just a sales team!

Tim & Tyler make a great team! As long as they keep selling Mitsubishi's we will keep buying from them! Honest and very fair! They're more than just a sales team!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 Star Review! It is customers like YOU who keep us going! We appreciate your loyalty and repeat business!

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I recently purchased an automobile and would like to share my experience regarding the sale process. The staff was very professional, the transaction was smooth and efficient, with the dealership staff providing clear information about the vehicle?s features and history. All paperwork was handled professionally, and I appreciated the transparency in pricing and financing options. The vehicle itself was in excellent condition upon delivery, exactly as advertised. The sales team was responsive to my questions and ensured that I felt comfortable throughout the process. Overall, I am excited with my purchase and would recommend this dealership to others seeking a straightforward and positive automobile buying experience.

I recently purchased an automobile and would like to share my experience regarding the sale process. The staff was very professional, the transaction was smooth and efficient, with the dealership staff providing clear information about the vehicle?s features and history. All paperwork was handled professionally, and I appreciated the transparency in pricing and financing options. The vehicle itself was in excellent condition upon delivery, exactly as advertised. The sales team was responsive to my questions and ensured that I felt comfortable throughout the process. Overall, I am excited with my purchase and would recommend this dealership to others seeking a straightforward and positive automobile buying experience.

Rating breakdown (out of 5):
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Buying process
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided you with professional and efficient service during your automobile purchase. It's our goal to make sure our customers feel informed and comfortable throughout the entire process. We appreciate your recommendation and hope to see you soon and thank you for your business!

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Burlington Mitsubishi is one of the best car dealers and service providers I have encountered, to be honest, when dealing with new and inexperienced car owners. I trust them with my car and with my new college student's car and recommend them to any parent. They will go the extra mile to ensure that your loved ones are driving in a safe car.

Burlington Mitsubishi is one of the best car dealers and service providers I have encountered, to be honest, when dealing with new and inexperienced car owners. I trust them with my car and with my new college student's car and recommend them to any parent. They will go the extra mile to ensure that your loved ones are driving in a safe car.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words and trust in Burlington Mitsubishi! Our top priority is ensuring the safety and satisfaction of our customers. We are honored to have your recommendation and will continue to go the extra mile for our customers. Thank you for choosing us!

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I had a great experience buying my car and getting the first oil change. The staff is friendly and very helpful Seneca was the sales human and the.services department is top tier.

I had a great experience buying my car and getting the first oil change. The staff is friendly and very helpful Seneca was the sales human and the.services department is top tier.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our team strives to provide top-notch service, and we are glad that Seneca and our service department met your expectations. Your satisfaction is our priority. Thank you for choosing us!

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Very reliable and trustworthy service. Easy to schedule an appointment and work is always completed within a very reasonable timeframe.

Very reliable and trustworthy service. Easy to schedule an appointment and work is always completed within a very reasonable timeframe.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I RECENTLY PURCHASED A NEW MIRAGE FROM BURLINGTON MITSUBISHI AND IT WAS A AWESOME EXPERIANCE ! PRESIDENT TIM BEDARD WENT ABOVE THE CALL OF DUTY ! TIM WORKED SUPER HARD FROM THE GET GO TO MAKE IT HAPPEN ! TIM HAS A VERY POSITIVE ATTITUDE ! I ALSO WANTED TO GIVE PRAISE TO SENECA DUROCHER MYY SALESMAN BUDDY! HE WORKED VERY HARD WITH TIM AS GREAT TEAM PLAYERS ! I LOOK FORWARD TO SEEING THOSE GUYS WHEN I GO BACK FOR SERVICING ! THANKS AGAIN TIM & SENECA

I RECENTLY PURCHASED A NEW MIRAGE FROM BURLINGTON MITSUBISHI AND IT WAS A AWESOME EXPERIANCE ! PRESIDENT TIM BEDARD WENT ABOVE THE CALL OF DUTY ! TIM WORKED SUPER HARD FROM THE GET GO TO MAKE IT HAPPEN ! TIM HAS A VERY POSITIVE ATTITUDE ! I ALSO WANTED TO GIVE PRAISE TO SENECA DUROCHER MYY SALESMAN BUDDY! HE WORKED VERY HARD WITH TIM AS GREAT TEAM PLAYERS ! I LOOK FORWARD TO SEEING THOSE GUYS WHEN I GO BACK FOR SERVICING ! THANKS AGAIN TIM & SENECA

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your 5 Star! We are thrilled to hear that your experience with our team at Burlington Mitsubishi was nothing short of awesome. Our President Tim Bedard and salesman Seneca Durocher truly go above and beyond for our customers. We appreciate your business and look forward to seeing you again for servicing. Thanks again!

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This may not be the largest dealer, but they drill down on their brand with expertise, friendly service 🐕‍🦺,and honest 🤠 sales ‼️💪🤠

This may not be the largest dealer, but they drill down on their brand with expertise, friendly service 🐕‍🦺,and honest 🤠 sales ‼️💪🤠

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I would recommend this dealership for a car but I would not recommend it for their parts and their service. You cannot get the parts and a parts store. You have to go there to get their parts and they charge you big time. Money $666 for a caliper. We're in the store. It would be $150 at the store so great. Cars bought expensive to keep. We probably won't get another Mitsubishi as long as we can't get the parts at a cheaper price. It's too bad cuz they're really good cars.

I would recommend this dealership for a car but I would not recommend it for their parts and their service. You cannot get the parts and a parts store. You have to go there to get their parts and they charge you big time. Money $666 for a caliper. We're in the store. It would be $150 at the store so great. Cars bought expensive to keep. We probably won't get another Mitsubishi as long as we can't get the parts at a cheaper price. It's too bad cuz they're really good cars.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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My 2023 PHEV Outlander is one of the best cars I have ever owned. Comfort, MPG, EV performance and overall value are all outstanding. Tyler Hornidge is a very knowledgeable sale person and has continued to be of assistance to me 15 months since the purchase. This car compares favorably to vehicles costing $20K more than what I paid.

My 2023 PHEV Outlander is one of the best cars I have ever owned. Comfort, MPG, EV performance and overall value are all outstanding. Tyler Hornidge is a very knowledgeable sale person and has continued to be of assistance to me 15 months since the purchase. This car compares favorably to vehicles costing $20K more than what I paid.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your amazing review! We couldn't be happier to hear that you are loving your 2023 PHEV Outlander and that our salesperson Tyler has been a great help to you. We take pride in offering high-quality vehicles at a great value. Happy driving! 😀🚙

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