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AutoNation Toyota Mall of Georgia

(4,432 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Good Customer Service experience

Nice experience Thanks to Andres because he give a good service to my husband and I. Iam apreciated the good service for him and Mr Anderson...both explain all questions and bring the best service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

It was a great experience working with Tyler Cameron!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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March 2018 11 Sienna

Dropped my van off in the morning for a 100k maintenance and some recall issues. They put me in a loaner. Picked up when it was done. No complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Andrew was my service consultant. Accommodated my needs, answered my questions and got my van serviced in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The best car buying experience!

I just purchased a new Toyota Highlander a few days ago from Autonation Toyota. This is the 4th new car I've ever purchased and my first Toyota. This was also the best car buying experience I've ever had! My salesperson, Erica Barros, was excellent! She made the entire process a breeze with her patience, vast knowledge of Toyotas, no pressure sales tactics, trustworthiness, and very caring attitude. She really helped me narrow down my selection and find a car that fit my taste and my budget. After driving around for a few days, I stopped by this afternoon to ask her a few questions on the car's features. Unlike many salespeople who might drop you after making the sale, Erica spent almost an hour to explain everything to me clearly. Her enthusiasm for helping her customers before AND after the sale really stands out! I highly recommend her to anyone wishing to purchase a Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, we are delighted you had an excellent purchasing experience with Erica. If you have any further questions about your Toyota Highlander, please give us a call. We're always happy to help!

Debbie

Very quick & easy. They listened when I told them what vehicle & features I wanted & I found the right car immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car Purchase

Enjoyed the easy process of purchasing my new RAV4 using my Costco membership perk. Everyone was very friendly and professional. John Sinsel was our salesman and worked with us to get the best experience from text driving to giving instruction on all the new feature before we drove away.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Had a great buying experience. Great sales team. Kyle/Drew really went beyond expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car service

Friendly and efficient ................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very good new car buying experience at Auto Nation

Great customer service at AN! It was evident that not only did they want to sell me a car but they wanted to meet my needs when it came to specific packages and options and did not try to talk me into something I didn't want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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