Reviews
Professionalism , courteous
Your salesman know.his job.Also is very enthusiasm help his peers and denote the quite a big knowledge in his position.I exhort Toyota Company to has more employes like Jonh Duran and Magdalena .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Car Purchase
Sales, Finance team is excellent to work, easy to business with. Addressed my concerns.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent services
I went in with a specific budget for a first time buyer, and the sales man Francisco was very helpful and he doesn?t listens to what you need and gives you so many options for which is best for you. I would most likely recommend him and this location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always a great visit
This was my first time at AutoNation Mall of Ga location. I switched from my old Toyota car dealer in St. Mountain to this one because it is 2 minutes from my workplace and my car man, Jim moved to this new location. He always gives me a straightforward and honest feedback about what my car needs and I trust him. Overall, like the new place and old face:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great job David!
I was completely satisfied with the service at Autonation. It was very organized and efficient once I got there. However, it took 3 phone calls and 45 minutes on hold to schedule an appointment. They never returned my first message after being on hold for 15 minutes. I doubt I would have called a 4th time! Once there, David was terrific, explaining everything and making sure the process went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey involving service manager Andrew Fabec
This professional went above and beyond to take care of my wife and I within the parameters he was allowed. His unselfish and sincere concern for customers should be duly noted. A person who respects our Military and treats customers equally reflects great credit upon himself and the service department he leads. I've always been hesitant with dealerships because of unreasonable repair costs and overlooked issues with vehicles. I'll be back, but if he's not there, I'll be going to NTB.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JustoTacoma
Great people great service, we went to look and end up buy a new 2018 Toyota Tacoma. The salesperson Francisco was great he work we us until the end and give us a good deal. Thanks Francisco keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car swrvice
The guy that helped me was very polite and clear also they fixed my tire that had a nail in it and now l feel safe and happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great costumer service
Jamies Barn was of great help. He explained everything and helped me get the best price. Would definitely go back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Car Owner
Toyota Mall of Ga is an awesome dealership! This place was efficient and productive in helping me upgrade my RAV4. Lucky was very professional and willing to do whatever it took to get me in to a new car. The whole staff was friendly! Furthermore, I will buy all my vehicles here because of there kindness and exceptional customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
