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AutoNation Toyota Mall of Georgia

(4,432 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Professionalism , courteous

Your salesman know.his job.Also is very enthusiasm help his peers and denote the quite a big knowledge in his position.I exhort Toyota Company to has more employes like Jonh Duran and Magdalena .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Car Purchase

Sales, Finance team is excellent to work, easy to business with. Addressed my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent services

I went in with a specific budget for a first time buyer, and the sales man Francisco was very helpful and he doesn?t listens to what you need and gives you so many options for which is best for you. I would most likely recommend him and this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Always a great visit

This was my first time at AutoNation Mall of Ga location. I switched from my old Toyota car dealer in St. Mountain to this one because it is 2 minutes from my workplace and my car man, Jim moved to this new location. He always gives me a straightforward and honest feedback about what my car needs and I trust him. Overall, like the new place and old face:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great job David!

I was completely satisfied with the service at Autonation. It was very organized and efficient once I got there. However, it took 3 phone calls and 45 minutes on hold to schedule an appointment. They never returned my first message after being on hold for 15 minutes. I doubt I would have called a 4th time! Once there, David was terrific, explaining everything and making sure the process went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Survey involving service manager Andrew Fabec

This professional went above and beyond to take care of my wife and I within the parameters he was allowed. His unselfish and sincere concern for customers should be duly noted. A person who respects our Military and treats customers equally reflects great credit upon himself and the service department he leads. I've always been hesitant with dealerships because of unreasonable repair costs and overlooked issues with vehicles. I'll be back, but if he's not there, I'll be going to NTB.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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JustoTacoma

Great people great service, we went to look and end up buy a new 2018 Toyota Tacoma. The salesperson Francisco was great he work we us until the end and give us a good deal. Thanks Francisco keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car swrvice

The guy that helped me was very polite and clear also they fixed my tire that had a nail in it and now l feel safe and happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great costumer service

Jamies Barn was of great help. He explained everything and helped me get the best price. Would definitely go back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Car Owner

Toyota Mall of Ga is an awesome dealership! This place was efficient and productive in helping me upgrade my RAV4. Lucky was very professional and willing to do whatever it took to get me in to a new car. The whole staff was friendly! Furthermore, I will buy all my vehicles here because of there kindness and exceptional customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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