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AutoNation Toyota Mall of Georgia

(4,432 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Grace Burgos, Excellent Employee with AutoNation

Great customer service from the time of the appointment to the time of providing service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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service experience

Great service experience, recommend Andy Hurwitz in service, nice guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great 1st impression

Great 1st impression. Fast, friendly and efficient experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Toyota Sienna 15000 mile checkup

Received a clean bill of health for the Sienna...no problems or issues discovered. Service was performed at scheduled time and within stated timeframe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Toyota Mall of GA

Always good service. Grace Burgos is an excellent service rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Got repair done right

This was my third time and as always they did a super job. Very reliable and trustworthy place to get car fixed. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Brian Arlitz was extremely friendly and made sure our service experience was satisfactory by providing insight on what the service entailed and if there were any concerns we should be made aware of. Very courteous and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Tacoma Recall

Professional and efficient. 4WD not 2WD. Nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Maintenance

There are computers in the waiting area that are not working, and none of the two employees that I ask for help were able to help me. So is better not have them there. I get there for my service with appointment on time, I was in the express line waiting, another car gets in the other line and one employee went to help that car first...I didn't like that When I ask the person that was helping me how long it takes for my car service to be done, i was told about an hour, after an hour and a half I went to ask if my car was ready , and I was still park, I took 45 more minutes. I'm glad they offer the shuttle van, that works perfectly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 2.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buyer

Good Customer Service..........................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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