Reviews
Grace Burgos, Excellent Employee with AutoNation
Great customer service from the time of the appointment to the time of providing service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service experience
Great service experience, recommend Andy Hurwitz in service, nice guy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great 1st impression
Great 1st impression. Fast, friendly and efficient experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 Toyota Sienna 15000 mile checkup
Received a clean bill of health for the Sienna...no problems or issues discovered. Service was performed at scheduled time and within stated timeframe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Toyota Mall of GA
Always good service. Grace Burgos is an excellent service rep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Got repair done right
This was my third time and as always they did a super job. Very reliable and trustworthy place to get car fixed. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Brian Arlitz was extremely friendly and made sure our service experience was satisfactory by providing insight on what the service entailed and if there were any concerns we should be made aware of. Very courteous and professional!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tacoma Recall
Professional and efficient. 4WD not 2WD. Nice experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maintenance
There are computers in the waiting area that are not working, and none of the two employees that I ask for help were able to help me. So is better not have them there. I get there for my service with appointment on time, I was in the express line waiting, another car gets in the other line and one employee went to help that car first...I didn't like that When I ask the person that was helping me how long it takes for my car service to be done, i was told about an hour, after an hour and a half I went to ask if my car was ready , and I was still park, I took 45 more minutes. I'm glad they offer the shuttle van, that works perfectly.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buyer
Good Customer Service..........................................
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
