Reviews
Service Review
Took my car in for a noise while driving, they found the problem and repaired I the same day as well as reminding me I had 3 recall issues that were also taken care of in this visit.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Recent Purchase
Very pleasant and stress free. Sales Associate as well as the Finance Personnel were very professional and thorough.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Routine Service
In and out faster than a 'Jiffy Lube' type oil change. Coupons make the price lower than service bay type competition and the waiting area is a far better environment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy you had a pleasant experience here at our dealership. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
Great Service
I always have received excellent service at AutoNation Mall of Georgia Toyota. I bought my car new at this dealership and have always taken it there for service. I especially like the fast turnaround in completing the service work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Toyota Siena XLE Limited
I've been doing all the services here at Toyota AutoMation since 2005 , the year of purchase. I cannot be more thankful for the great people and technicians I have met at this place! Thank you and keep up with the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear that you're pleased with your experience here at AutoNation Toyota Scion Mall of Georgia, Maria! We sincerely appreciate your business and hope to continue to serve you for many more years to come!
Car service
It was a great experience. I was at the dealership less time than expected. I was happy to have an appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Prius C service/ Steven Manley
Mr. Manley was very professional, and was able to answer all of my questions thoroughly. The service was done on time, and correctly.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It sounds like to had a pleasant experience with us, Randall! Your low start rating had us concerned that there was something we could have done better. If this is the case, please give us a call at (770) 674-6083 to discuss what we can do to help.
2016 Toyota Tacoma from Mall of Georgia Toyota
Great experience. I typically hate buying cars and dread the experience. Brittney Wilhite and the other folks at the Mall of Georgia Toyota (AutoNation) made the experience painless and quick. I was pleased with the price, process and attitudes of the folks I dealt with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to hear that we were able to provide you with a pleasant and stress-free experience here at AutoNation Toyota Scion Mall of Georgia! We hope to continue to serve you for many years to come!
Autonation Mall of Georgia! Steven Manley THE BEST
Steven Manley, assistant service manager could not have been more courteous, more helpful or given better service! He went above and beyond to get me in and out in a timely manner and delivered nothing but the most excellent customer service possible! Toyota is lucky to have him and I could not recommend or give a higher rating! I have owned a commercial service company for 32+ years and have an A+ rating with the Better Business Bureau, and recognize excellence which is so rare. Steve delivered this and I highly recommend anyone who wants a great service experience to go see him at Toyota !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marlon
The best costumer service I'll recommend to all my friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase