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AutoNation Toyota Mall of Georgia

(4,432 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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A+ for AutoNation Collision Ctr

I used AutoNation Collision Center at Toyota Mall of Georgia for repairs to my vehicle after it was hit by another vehicle. I worked with Jesse C, who was very professional and courteous though out the entire repair process. Jesse called me periodically to give me status updates. Even when we hit a few obstacles that lengthened the repair process, Jesse made sure he did everything possible to get things done to my satisfaction. I was very pleased and thankful to have worked with AutoNation and Jesse. I highly recommend choosing AutoNation at Toyota Mall of Georgia. If you are lucky, you will be assigned Jesse C as your rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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AWESOME GREAT EXCELLENT

I had a recall (90L) for my 4Runner and i went to schedule the appointment and they were super flexible with the time, then when i went for the service they took about an hour and a half but the lobby was super comfy and even had free manicures going on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great deal!!

Great!! I bought a prius and it was a great experience. I will recommend Bruce Lee to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Great person and helped me so much and would go back again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Exceptionally Great Dealership & Salespeople

Exceptionally great dealership & Salespeople. John Sinsel & Jeff Loftis were the two salespeople I dealt with. They attempted to find a New 2016 Toyota 4Runner TRD Pro for me, when one could not be located, they ordered exactly what I wanted letting me know it would take around 90 days to get it. It showed up in 48 days to my amazement & John notified me immediately. Both John & Jeff took a ton of time to explain all the features including a complicated radio with nav system. Jeff even synced my iPhone to it immediately to ease the transition. I can't say enough about John & Jeff, both are great. I literally hate buying new cars but these two guys made it a fun experience. Ari in their finance dept. was also great to work with. They made me a satisfied & now loyal customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Joe Piccolo

Quick enjoyable and reliable. Personnel is knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome customer service!!

Went looking for a certified used car and sure glad we eventually arrived at Mall of Georgia Toyota. Unlike the other dealerships we stopped at, who essentially ignored us because of our attire perhaps, Travis picked us up in a cart and drove us around the lot and was very helpful every step of the way. The whole staff treated us great and we drove out with a new van, Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT EXPERIENCE PURCHASING MY VEHICLE

PURCHASED A NEW VEHICLE - VERY HAPPY WITH MY CAR AND THE SERVICE I RECEIVED AT THE DEALERSHIP, EASY TO WORK WITH I, WOULD HIGHLY RECOMMEND.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing Service

The service at this location Is very very great. The person that helped us was amazingly helpful and attentative. I am Beyond happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair Satisfaction A OK

Second Time Accident Repair great people to deal with and great service,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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