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AutoNation Toyota Mall of Georgia

(4,433 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Great Service

Good service, I wanted to buy a new car and the dealer had the same one with same options, I had a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Professional Staff

I have a 2013 Toyota Corolla serviced few times at Autonation Mall of Georgia. It was a very pleasant experience as the staff are professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great customer service

Received great customer service from Grace as soon as I entered the service bay. I had no appointment, but Grace made sure I got the recommended services done quickly with no delay ( and a friendly smile).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service

Damon was great he answerd all of my questions. Made the process of buying a car easier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor service check-in

Every time I have been to this dealership for service they have made me wait to get checked in. They walk around as if you are not there and the person to see is never there. This time was no different and will be looking for a new dealership to service my Toyota. No more 20 minute waits to check in my car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us feedback. If you'd be willing, please contact our General Manager at (770) 674-6083 to ensure that your future dealings with us provide more positive results. We look forward to hearing from you soon.

Excellent Service

Thank you so much to Mr. John Duran for his help and expertise to buying my new car. The service was beyond my expectation. If you are planning to purchase a vehicle, I highly recommend John Duran and AutoNation Toyota Mall of Georgia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Excellent experience!!! And I Love my New red Camry

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service!

Jeff, Jade, and Karrie went above and beyond to make certain we were taken care of. Even when small issues arose, they stepped up to correct it efficiently and accurately. We will look here for our next vehicle purchase before any where else. Highly recommended and well worth the extra drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

great service nice and clean fast service good people free hot tea and a lot to see while your car is being serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Bought a truck from here and the customer service was outstanding. Both the salesmen and finance side.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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