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AutoNation Toyota Mall of Georgia

(4,433 reviews)
Visit AutoNation Toyota Mall of Georgia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 875-9398 (888) 875-9398
Used (888) 252-3908 (888) 252-3908
Service (888) 453-7479 (888) 453-7479

Reviews

(4,433 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Mall of Georgia from DealerRater.

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Great customer service

I went to Toyota looking for a new car after mine was totaled by hitting a deer. From the moment I walked in the door and met John Duran I felt very welcome. I went to other dealerships and was talked down to. I knew what size car I was looking for and my price range. John did his best to accommodate me as best as possible. He talked to me like a normal person and I am thankful for his patience and help with the whole buying process! I love my new car. Thanks John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

after a long day of searching i found what i was loong for and was cery easy to continue the process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service in every respect. Very helpful.

Harley Wyman was our sales associate, and he was professional, friendly, and very knowledgeable in all of our dealings and throughout the shopping and buying process. He went above and beyond to give us all information we might need. Jade Brannon handled our paperwork and was also very professional, friendly and knowledgeable. Our dealings with the dealership have been very good. We have purchased cars and had work done on our vehicles since the opening of the dealership and have been very satisfied in our dealings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Very nice sales rep. Did a great job describing the car to us. Very happy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for your warm recommendation of the team here at AutoNation! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Great Experience and helpful salespeople.

We purchased a 2016 Toyota Camry. It was the fastest experience at a car dealership that we have ever had. We were in and out of there in two and a half hours total. Everyone was great. Our salesperson Michael did an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!

2015 Camry

My sales person was excellent and very helpful. The process as always is not easy but Brad O'Neal made our time pass fast and easy. Thank you Brad and Mall of GA Toyota for my new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the great review!

Great experience

Brought vehicle in for recall great experience! Service was prompt and courteous! I was confortable while waiting and attendant kept me informed throughout appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Thanks for the positive review!

Buying Experience

I purchased a 2016 Toyota Camry from this location - love it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car Buying at Auto Nation

We were looking to buy a car at reasonable price. We got good deal at Auto Nation. Sales person Travis was excellent and patience, to answer all our questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AutoNation Toyota

The pace was great! The selection was quite good, everyone was friendly and willing to help, and the prices were quite good, not sure if you'll find any better in Georgia. My sales representative, Calvin Graves, was very helpful throughout the whole buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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