Reviews
Service expectation was exceeded!
Be sure to read this review - I run a high end repair shop in Peachtree City. There is always a chance that we need the OEM to step in and resolve a problem and it leaves us very helpless as you can imagine. We do business with this dealer on a daily basis and we are treated like family. You would be hard pressed to find anyone to stand up to the challenge of resolving a problem and caring for a customer as well as these guys do. Bryce oversees all the service needs and personally handles our problems when needed with service 2nd to none! You can count on everyone from the GM to the porters to take care of your needs. Few people take time out of their busy day to say "thank you" these days but I rely on you guys often to take care of my customers and I appreciate all you do. Thank you gentlemen! - Jason
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff!!!!!!!!!!!!!!!!
Staff was very friendly and informative. This BMW doesn't give gifts to first time buyers. Friendly staff. Friendly staff. Friendly staff.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Jason Wilson - jasonw@sonsautogroup.com
Great Dealership, Worked hard to earn my business
Our Salesperson Jimmy did a great job. dealership made it easy to find a deal that worked for both of us.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Jason Wilson - jasonw@sonsautogroup.com
Great service
The workers were friendly with a smile, professional. This is one of the best customer service i have dealt with. From the internet to the personnel at the front desk down to the lady who showed us the different features of the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Regards, Jason Wilson - jasonw@sonsautogroup.com
Great service
My service advisor Carey Phillips was outstanding. He took very good car of my car and was able to get my car fixed quickly. Carey provided very personalized service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. At BMW of South Atlanta, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Regards, Jason Wilson - jasonw@sonsautogroup.com
Great service
Advisor knowledge, general atmosphere and staff friendliness and willing to assist and make you as comfortable as one can get in their offic!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Oluwole. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Regards, Jason Wilson - jasonw@sonsautogroup.com
Great service
My service advisor, Mr. Heard is good. I like doing business with him. Did shoot me any bull are sell me something that I didn't need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Jason Wilson - jasonw@sonsautogroup.com
Good service, prompt attention
Was immediately greeted, did not have to wait to speak to the Sales Manager and Associate. Received all the information I needed, promptly and professionally.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Pamela and thanks for the great feedback! We're very happy that our team was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Jason Wilson - jasonw@sonsautogroup.com
Great Customer Service
great customer service; the entire staff is friendly; my Rep, Eron, always tells the truth...he doesn't mislead me about anything and I really appreciate that. the place is always spotless and they provide breakfast for the early customers...that helps when you arrive starving at 730 AM.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write us a great review, Deadre. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Jason Wilson - jasonw@sonsautogroup.com
Great service
Lawrence in service was good, clear to the point. He was honest and great to work to with. He is very knowledgeable about BMW
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Jason Wilson - jasonw@sonsautogroup.com