Mercedes-Benz of Beverly Hills

Lauren is very prompt and a business owner, she promised the car will be ready at certain time an it was, thank you

I am always please with people and quality of work . They are always willing to help and work with you make the work done.

Very efficient and expedite, I appreciate specially the help of my adviser Eddie Aquino, fast response and with positive results

Jackie took excellent care of me. She listened, she was very positive, friendly, respectful, thoughtful, kind, understanding, and caring.

Has my car for 3 1/2 days for minor service. I didn?t hear from them for over 2 days?after I left several messages to service rep and Service Mngr!!

I bought my car from this location a year ago. However, I never brought my car in for service to this location until recently because it's a little further away. That being said, I will NEVER take my car back to DTLA MOTORS. I will instead bring my car to the Beverly Hills location. I was able to schedule an appointment online last Friday at 6:10am to have my car brought in at 7am the same day for a warranty-covered repair that DTLA Motors failed to accommodate me for. Needless to say, they did everything in their power to try to have my car finished by that evening. Unfortunately they were not able to. My service advisor made sure to send me rideshare vouchers so that I could get around seamlessly without feeling the impact of being without my car! When I went to pick up my car, they brought it right out. I was there less than 5 minutes. Additionally, when I dropped the car off that Friday, I was in and out. I have gone to other dealers for service where I made an appointment to drop my car off and had to wait 30 mins just to be seen. It would be the same situation when I would pick up my car as well. I would wait 20-30 mins just to checkout. Lastly, Mercedes Benz of Beverly Hills ACTUALLY washed my car, unlike DTLA Motors where they just drive the car through water. I mean Mercedes Benz of Beverly Hills even cleaned my tires! They are the GOLD Star of Service!

I feel confident that the service provided to my car was excellent, really makes me feel secure. Eddie and the staff are very pleasant and helpful

Great service best price anywhere Jose is the best service advisor Promised to have the car ready on time

I know that I can always depend on the teams at MBBB! Lauren is a Superstar!! She always works things out when I am in need. Then there is Andres, he always is there to solve issues and personally test drove my E63 AMGs wagon to insure my up coming trip would be without issues. Thank you MBBB!!

It was my first time going to BH Mercedes, super friendly staff, Jackie my advisor was very helpful and very knowledgeable and sweet. Also take advantage of their carwash.