Reviews
I’m very happy with the service I receive from Mark...
I’m very happy with the service I receive from Mark Christopher’s service department every one was very nice whatever issues I had they were always taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
They took care of me a really well and waiting time is...
They took care of me a really well and waiting time is not too bad
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Personal amable excelente servicio no discriminan a nadie...
Personal amable excelente servicio no discriminan a nadie yo recomendaría este dilet a mi familia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
They are very polite and answer all the questions I had....
They are very polite and answer all the questions I had. They work fast too. You’ll get your car the same day.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Very fast. They’ll give you your car the same day.
Good and respectful
I had a 9:20 am appointment for a transmission flush and...
I had a 9:20 am appointment for a transmission flush and change, but did not get checked in until 9:38am. I presented my email coupon and looked forward to paying the advertised cost of $165. Since I did not receive an update after 3.5 hours of waiting, I left the comfortable waiting room and sought my advisor, who was at lunch. Another advisor helped me and asked me to wait for my advisor due to a "cost" discrepancy. My advisor tried to convince my that the intake advisor didn't explain the coupon "right." I asked him to read his photo of the coupon and show me where the exception for an 8 speed transmission or "special" fluid--there weren't any of course. I told him this smelled of a classic bate and switch and I asked him to honor the coupon price. After several minutes he returned and told the coupon price would be honored, but next time I would have to pay $450. I suggested that he bring this matter to the marketing department attention so that the advertisements match the service they intend to provide to customers. I received my vehicle four hours after I arrived for service. I was hoping the service had changed after a four year absence, so I won't be coming back again.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I called Jeff and left a voice message.
Great help from Jerry in sales and Sam in financing....
Great help from Jerry in sales and Sam in financing. Second purchase here. Happier this time around ofcourse
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900
I went their for an oil change and I got just . It was...
I went their for an oil change and I got just . It was pretty quick too. Had to go pick my son from school and they understood . Thank you once as always I will be back . Happy Holidays.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Avi is excellent always very professional and...
Avi is excellent always very professional and accommodating a little disappointed with my previous visit brought truck in for water leak that kept leaking on my driveway 2-3weeks ago and you can see from my bill I did have leak that was not found out Disappointing
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
Always very professional and very happy to help I will be...
Always very professional and very happy to help I will be back for all my service needs They were very busy and stuff on the time to keep me informed thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932
I took truck in 6 months ago for same issue and the did...
I took truck in 6 months ago for same issue and the did not fix it and was supposed to call me as to when they had the parts. Never got called. I brought it back in with same issue and now they say it's out of warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932