Imperial Ford

Had some work done on my car and was very happy with the service. Don Hanscom, broke everything down for me and answered every question that I had, and the work was done sooner than expected. Don was very friendly and helpful. I would recommend talking with him if you need work done to your car.

From the moment I stepped into the showroom to the moment I stepped into my new car, it was a positive experience. My salesman, Dean Childs was very knowledgeable and helpful. He made the experience easy and enjoyable.

Had a great experience at Imperial Ford. Chris Meehan was a wonderful person to work with being very professional and friendly. I recommend asking for him if you need a salesman who is quick, easy to work with, and able to tell you the ins and outs of every car on the lot. I felt like there was little to no pressure while I was there. It is an overall friendly environment that makes you feel comfortable. The staff is very knowledgeable and with a wide variety of new and used vehicles you have options. I highly recommend going and checking it out.

Went in looking for a new truck and within 30 minutes I had a new truck. best price and large selection. They had the truck ready in two hours and went back and picked it up. Great service. Will be back !

Incredible job Ford Imperial in Mendon, MA. But MOST importantly, the biggest praise goes to Mike Potenza. Truly a pleasure to work with. My husband and I had a few vehicles that we were interested in. Not once did we feel rushed. For each vehicle Mike would bring it around for us to look at, he would go over each vehicle in detail, have a print out of each so we could see the differences side by side while again not feeling rushed or pressured. We finally made a choice on which we wanted to purchase and firmly believe it was due to his knowledge and genuineness to make sure we were completely satisfied. I cannot praise him enough. We are thrilled with our new truck but equally as much with the experience we had working with Mike. We thank you kindly and hope to have the same experience with you again in the future.

Incredible job Ford Imperial in Mendon, MA. But MOST importantly, the biggest praise goes to Mike Potenza. Truly a pleasure to work with. My husband and I had a few vehicles that we were interested in. Not once did we feel rushed. For each vehicle Mike would bring it around for us to look at, he would go over each vehicle in detail, have a print out of each so we could see the differences side by side while again not feeling rushed or pressured. We finally made a choice on which we wanted to purchase and firmly believe it was due to his knowledge and genuineness to make sure we were completely satisfied. I cannot praise him enough. We are thrilled with our new truck but equally as much with the experience we had working with Mike. We thank you kindly and hope to have the same experience with you again in the future.

I had a 2015 Ford F-250 regular cab to trade in. I wanted a bigger truck so I could take my daughter and son in law and grandson kayaking rather than us having to take 2 vehicles. I went in and told Dean what I needed in a truck and he found the perfect one in the exact color i wanted. Other than an issue with the printers not wanting to work (which was no big deal) everything went great. I have my NEW 2019 F-250 that seats 6. We took it on vacation and fit 5 kayaks and 5 people in the cab. It was wonderful. Thank you guys for helping make my retirement even better!

I knew when I saw it, without hesitation and absolutely no sales pressure, it was right for me. I worked with Paul Conti who was very knowledgeable about the many features of this 2016 Lincoln MKZ which was so helpful. The buying experience from application to finance was enjoyable with no stress. Everything he said he would do, he did, and then some. I definitely recommend if looking for a new/used vehicle see Paul Conti at Imperial Ford.

I knew when I saw it, without hesitation and absolutely no sales pressure, it was right for me. I worked with Paul Conti who was very knowledgeable about the many features of this 2016 Lincoln MKZ which was so helpful. The buying experience from application to finance was enjoyable with no stress. Everything he said he would do, he did, and then some. I definitely recommend if looking for a new/used vehicle see Paul Conti at Imperial Ford.

This was the 3rd dealership my wife and I checked out. This was the first dealership that seemed interested in making a deal. Tom D'Andrea was our sales representative. Tom made what can be a stressful experience exceptionally pleasant. Tom was the best sales rep I have ever dealt with. He listened, he was not pushy, he seemed like he truly wanted to help us get the vehicle we wanted. The overall Imperial Experience was 5 stars. We are already talking about coming back when my wife is in need of a new vehicle.