Reviews
Great service - thoroughly professional
My service manager, Mike Elliott, was assiduous and attentive, making sure that I knew what had to be done to my car, the amount of time it would take, and the expense.. The car was ready at exactly the time he predicted, and he even found that I had garnered enough points for a deduction on the service cost. He is a thoroughly professional and considerate gentleman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service and customer communication
I like the personal attention from the representative. He found me and gave me an update on the service and then a final notification.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Review
Everyone was super helpful. Also provided quick and speedy service. Your service advisor, Kevin Sicaja was also very detailed with explaining his additional service recommendations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good experience
I called for a test drive of a particular car. The car and salesperson were ready and waiting for me when I arrived. The salesperson was personable and had a basic knowledge of the particular car I was driving. I am always expecting high pressure but I can say this was a comfortable atmosphere. Overall a very good experience.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Team Toyota
I enjoy dealing with these people. They are kind and very courteous. Very pleasant experience dealing with Team Toyota of Lawrenceville.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very happy.
The salesman,Kevin Camphusen,was very patient taking me out on several test drives.He was never pushy at any time and addressed all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best costumer service
Great costumer service that cant be match and me and my family feel comfortable the whole time we were at the dealership. They will help u out in any way shape or form. Tnx again Hank and Kevin for all your help and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
WORST OF THE WORST...PAY ATTENTION
about 2 years ago I went here to buy a 2004 infiniti g35 coupe. I tried to talk the print down but they wouldn't budge, so I said I'll take it, than when they sent me to the extended warranty I noticed that he was harassing me to buy it, I kept saying no, than he agreed after singing all the paper work drove off in my new used car....but than weeks later just to find out he tricked me into singing the extended warranty. .this place really was wrong for doing this
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Long Overdue Review
My husband and I leased a 2015 Toyota Corolla S last year around Thanksgiving weekend and I've been meaning to write this review. I would say that Hiram Vasquez was really very helpful and did everything he can to give us the best deal. We actually came in the morning and had to step out to pick up our daughter from dance class. We were debating on whether or not to come back. But since Hiram was very nice and had such a pleasant demeanor, we decided to return to dealership and work with him. Even though the entire process took almost a whole day, it was certainly worth it in the end. I am very happy with my Corolla. Thank you so much, Hiram! You're the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. Hiram is a valuable member of our team and he will be grateful to read the nice comments you left him. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad that you were pleased with your visit. If there is anything more that we can do please come back and see us again. Take care! Best regards, Jeff Robinson, General Manager jrobinson@teamprinceton.com
lens cover replaced
I bought a 2012 sienna off lease in may of 2015. The left rear lens was cracked and the sales dept. agreed to replace it free of charge. The part was ordered and arrived the next day, it took less then 30 minutes to replace. This was a delightful experience and I would recommend Team Toyota of Princeton.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
