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Team Toyota of Princeton

(2,070 reviews)
Visit Team Toyota of Princeton
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2018 consumer dealer award

Reviews

(2,070 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota of Princeton from DealerRater.

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Quality at its BEST, No need to hassle....

From the time I stepped in the door, I was treated with respect and great customer service. I knew what I wanted and felt NO pressure from the salesman. I test drove 3 cars and never did I feel like I was rushed or hurried into a decision. I had some financial hardships on my credit report due to a helping a family matter out, however Lou treated me as if I had perfect credit and fought to get me approved in what I wanted. I have no complaints , only praise from my experience....I am a Quality Manager at my job and I felt the same quality being given back to me.... Louis was 100% customer service oriented and a great pleasure to deal with....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear that you had an excellent experience with Louis. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Take care! Jeff Robinson, General Manager jrobinson@teamprinceton.com

Hassle free Great Experience!

I had been looking for a used 4 Runner for 3 months with no luck. I stopped in Team Toyota one day just to check out the lot. After looking around I was approached by Kevin Camphausen (salesman). Kevin was very friendly and helpful any questions I had he answered or got someone who could. He had one older 4 Runner on the lot so we took it for a drive. After the test drive I knew my search was finally over. At no point during the test drive or any conversation did I feel pressured to buy. Once I did decide to make an offer Kevin introduced me to Mike Higgins (the numbers guy) Mike was also very friendly and strightforward. The entire experience was great I wish all the cars I purchased went this easy. From now on I will start my car shopping at Team Toyota!!! Thanks Team Toyota sailing season will be great this year with my 4 Runner to pull the boat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing about your visit with us! I am happy to hear that Kevin and Mike were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Take care and have fun driving! Jeff Robinson, General Manager jrobinson@teamprinceton.com

Fast and excellent buying experience!

I had just totaled my older vehicle and needed another car ASAP. It had been quite a few years since I had purchased a car and I wasn't looking forward to all the hassle I remembered from back then. To my surprise, Team Toyota was really great! Kevin Camphausen made this dreaded experience so easy and fast! He and the other salespeople were so friendly and helpful without being pushy or overbearing. I felt that I could trust them to help me decide on the vehicle that would meet all my needs at a price I could afford. Thank you Kevin and Team Toyota! I will definitely recommend you to all my friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. We will tell Kevin and our team that you had a great experience. If you need anything else at all, please come back to see us. Jeff Robinson, General Manager jrobinson@teamprinceton.com

Perfect first dealership experience for my son

I have purchased many cars from different dealerships in my life time and I must say that that Team Toyota of Princeton was 1 of the best car buying experiences have ever had. As I entered the dealership I was greeted by Kevin Camphausen, and his attention to my exact needs was perfect. It only took me and my son a few minutes to find that car we wanted at the price we agreed upon. I also had the pleasure of meeting with 1 of the sales managers and finance accountants and everything went smooth with no hassle or pressure. Thanks Team Toyota of Princeton, you made my sons first dealership experience better then I could have imagined. I highly recommend for new buyers or older experienced buyers like myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with us. It’s encouraging to know that Kevin was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a Toyota that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you. Jeff Robinson, General Manager jrobinson@teamprinceton.com

Great Experience!!

I gotta tell u... I've been looking for my 15 Tacoma for 5 months with the color, options and everything I wanted in my new truck.. I called my friend in VA who runs Springfield Toyota in VA and asked him to do a locate on what I was looking for... The original dealer that I left a $1000 deposit on gave me a run around for 5 months and even told me they "Factory Ordered" it.. That was xx... My friend from VA told me a Team Toyota in Princeton had EXACTLY what I wanted and gave me a Great deal!!! Barry and Jeff r both Great guys and its an Awesome dealer to do Buisness with!!! And I'm in the the Biz!!!! Thanks to ALL THE STAFF!!! And thank u for my Tacoma!!! Highly recommend this Dealer!! Thanks Guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing feedback. It's wonderful to hear that we were able to provide you with a great experience! We really appreciate this feedback and thank you for your recommendation. If you have any questions or concerns, please feel free to contact us. Jeff Robinson, General Manager jrobinson@teamprinceton.com

once the car was sold, no call backs or emails

I was given a temporary registration. it expired. I received a ticket. I paid $500 in fees for the car to be registered. I was called a month after the sales for my insurance binder and the car was never registered until a month after it was purchased!!!!!!!!!!!!!!!! everything was overnighted once I contacted better business bureau. my salesman never called still!!!!!!! and patty the administration yelled at me because I was not satisfied with how it was handled. how they let me drive an unregistered car for two weeks!!!!!! told me to continue driving it and then sent a dealer plate!!!!?? I purchased a car I couldn't drive for a week and I got no reimbursement. I was told to pay the ticket and they'll reimburse me, yet they don't return calls!???????????????? horrible. keith is horrible, Robert was awful, and patty was by far the worst.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Best car buying experience at Team Toyota Lawrenceville

I got my Camry here at Team Toyota with Brian Jackson Feb 10, 2015, It was most stress - free, hassle free, and positive experience buying a car. There were no pressure. everything explained clearly. Not only purchasing new vehicle. They even took care of my rental car return arrangement in very bad cold weather. etc. I highly recommended to this dealer, Go to Brian Jackson and Team Toyota! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dave S. 6141920 Langhorne,pa.

I was going to get a loan from my soon to be ex- bank.Brian ran my credit and to my suprise got me a great rate of 1.9% on a Certified Pre- Owned 2014 Camry SE with 19,000 miles I purchased the car last saturday Jan.17th Brian Exemplifies professionalism, Knowledgable, friendly and most important of all Zero Pressure! Even Marybeth Yacovelli was courteous.Overall my experience was great. I would highly encourage anyone seriously looking to give them a chance.Sincerely David Scott 2-26-2015

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Leasing my 2015 Toyota camry at team Toyota .

Leased my 2015 Toyota camry on Saturday.salesman Ando was very knowledgeable about safety features and overall product .He took his time every step of the way.got a real good price and sincerely enjoyed my whole leasing experience.Went to several other dealers in area,they didn't come close to Princeton toyotas deal.Very enjoyable experience.Dont forget ask for Ando .great guy and salesman.Thanks John

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent sales experience

I stopped by Team Toyota Princeton to look at the new Rav4. The salesman, Anthony Dell, was incredibly knowledgable and patient. We looked at many Rav4s, and Mr. Dell was a pleasure throughout the process. I did not buy, yet. I'll be making a decision, soon, but there is no doubt that I will be buying the car from Team Princeton, and Mr. Dell. If you're in the market for a fabulous new Toyota, ask for Anthony Dell at Team Princeton; you'll be thrilled with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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