Team Toyota of Princeton

They are typical as all used car dealers are in a place far away as New Jersey.

This dealership is horrible!!!!!!!!!!!! I bought a 2014 Rav 4 with 9 miles on it from this dealer the bumper had scratches. They promised to fix it however after 3 days at there body shop all they did was buff the scratches with compound and the scratches are still visible. The scratches were deep and the entire bumper should have been re-painted but all they want to do is the cheapest repair possible. This dealer will lie and manipulate you and promise you anything to get you to buy a car. I spoke with the management and was told on 2-27-2014 that they only agreed to buff the scratches not re-paint the bumper and that even though the scratches are still there its repaired. THIS IS NOT A REPUTABLE DEALERSHIP BECAREFUL IF YOU BUY ANYTHING FROM THEM AS THEY DO NOT HONOR WHAT THEY SAY AND THEY DO NOT BELIVE IN CUSTOMER SERVICE AT THIS DEALERSHIP. ONCE YOU BUY YOUR CAR YOUR ON YOUR OWN. Finally after they said the would not honor our agreement an argument started in which I raised my voice at which point the manger told me to beat it and get out of his store or he would call the police and have me arrested. They rather have me arrested and be sued than honor our agreement. THIS IS A VERY SHADY UNPROFESSIONAL DEALERSHIP AND YOU WILL GET SCREWED IF YOU DEAL WITH THEM YOU HAVE BEEN WARNED!!!!!!!

This dealership is horrible!!!!!!!!!!!! I bought a 2014 Rav 4 with 9 miles on it from this dealer the bumper had scratches. They promised to fix it however after 3 days at there body shop all they did was buff the scratches with compound and the scratches are still visible. The scratches were deep and the entire bumper should have been re-painted but all they want to do is the cheapest repair possible. This dealer will lie and manipulate you and promise you anything to get you to buy a car. I spoke with the management and was told on 2-27-2014 that they only agreed to buff the scratches not re-paint the bumper and that even though the scratches are still there its repaired. THIS IS NOT A REPUTABLE DEALERSHIP BECAREFUL IF YOU BUY ANYTHING FROM THEM AS THEY DO NOT HONOR WHAT THEY SAY AND THEY DO NOT BELIVE IN CUSTOMER SERVICE AT THIS DEALERSHIP. ONCE YOU BUY YOUR CAR YOUR ON YOUR OWN. Finally after they said the would not honor our agreement an argument started in which I raised my voice at which point the manger told me to beat it and get out of his store or he would call the police and have me arrested. They rather have me arrested and be sued than honor our agreement. THIS IS A VERY SHADY UNPROFESSIONAL DEALERSHIP AND YOU WILL GET SCREWED IF YOU DEAL WITH THEM YOU HAVE BEEN WARNED!!!!!!!

Terrible customer service. Did not provide or show me the value in buying from Team Princeton. If he had showed me value and asked what I was looking, just assumed I was shopping dealer to dealer.

Brian was very helpful and knowledgeable. He gave us a great deal on our new Prius, and arranged everything from insurance to financing so we could take our new car home the day we bought it. He was even kind enough to drive the car home so I could drive the one we came in. I would highly recommend working with Brian and Team Toyota of Princeton.

After locating a 2013 Toyota Camry on the internet (Auto Trader), we decided to travel approximately 70 miles to look at it on President's Day, as my wife and I were both off work for the holiday. Our salesman (Keith Hoover) showed us the vehicle, and after a thorough inspection we told him we liked the vehicle but we had one other to look at elsewhere. He informed us that he would hold the vehicle and we would get back to him by the end of the next day. While we were there we pointed out a significant paint chip on the passenger side rocker panel and the absence of any floor mats in the car. He assured us that these items would be taken care of if we decided to purchase the car. We called the next day (Tuesday). We came to a price agreement to purchase the car, and said we would be there Saturday to pick it up. At that time, I reminded Keith about the two items that needed to be addressed, and he assured me they would be taken care of (before we picked it up). Upon arrival Saturday, the first thing I noticed was no repair on the paint, no mats in the car. When I mentioned these deficiencies I was told that I would have to return (140 mile round trip) to have the paint repair done and could only be done on a Monday, Wednesday or Friday after 12 noon, which would mean I would have to take off a day from work. I was told it was not done due to the weather? I guess he does these repairs outside? The salesman then came out with a generic set of Pep Boy type mats, where one size fits all. I said I just spent over $20,000 on a car and I think I am entitled to the correct Toyota floor mats that were supposed to come with the car. After a 20 minute scramble and a few other people, they finally came out with the correct mats. On my drive home I noticed the odometer showed 250 miles more than what was stated when we looked at the car. Upon arriving home, I noticed two other scratches on the driver side door that were not there when we inspected the car on Monday. My wife confirmed the scratches were not there when she examined the car on Monday. I called the salesman today to tell him about the scratches and his reply was "THAT HE NEVER MET MY WIFE". I reminded him about our visit with him on Monday. There was silence for a minute and then I was basically told the mileage discrepancy might be a title issue? I told the salesman that I am getting the scratches corrected here locally and was told "well you have the car now". We feel this is a case of very poor customer service and would advise looking elsewhere for the purchase of any new or used Toyota. BUYER BEWARE!!!!

Mike was very helpful and made buying my vehicle easy. Very laid back & not pushy at all. Jim in finance was sooo nice and made the process easy and quick. He even called me back the next day to say I was able to get a lower apr because of a new special that had come out on my type of vehicle.

Nolan was a great salesman, very kind and laid back. Really appreciated the very human non aggressive approach. Be sure to ask for him when you go shopping for a car.

Rob was very professional in finding a car that fits my needs. He worked with me on my own specific time schedule and walked me through the entire process. I have already recommended my friends and family to go see him!

When you walk into the Team Toyota Dealership of Princeton, a sense of peace of order fill the air, along with the best looking cars I've ever seen!! They are TRULY a team @ Team Toyota!! Brad Eddy, Sales, sent me a follow-up email almost immediately, after I inquired about a car. He was available to my schedule for the appointment. Brad's knowledge of the car (a Corolla) was encyclopedic. He is a caring and responsible sales person. "Jim" in Finance could not be more professional and experienced. Jim explained everything in a straight-forward, yet personal manner. Marybeth in Finance made me feel easier about my deal, and provided relief from a bit of "haggling" stress. She seems to be the glue to the team. Thank you to all the people @ Team Toyota of Princeton! I will recommend you to my friends and family as the dealership not only to find the best car and deal, but also to experience a staff dedicated to perfection and humanistic philosophy!! What are you waiting for? Drive down Route 1 and visit the showroom!! You can thank me later.