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Beach Ford of Virginia Beach

(881 reviews)

Reviews

(881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beach Ford of Virginia Beach from DealerRater.

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Beach Ford is top notch sales and especially service!

Beach Ford is top notch sales and especially service!! Laura Dail, Vince Hindle and the whole team in service exceeded my expectations!! They will take care of you, no need to go anywhere else, even if you don't have a Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Highly recommend this dealership.

Highly recommend this dealership. Everyone was super friendly and helpful. I never felt pressured during the sales process. They were open to negotiations on my trade in to make a great deal on my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman was thorough and very patient, and answered

The salesman was thorough and very patient, and answered all our questions. A very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We recently bought a 2024 Ford Escape from Beach Ford.

We recently bought a 2024 Ford Escape from Beach Ford. Prior to visiting the car lot, we had looked on their website to see what inventory was available. There were two particular Ford Escapes that we were interested in. Our salesman Chris Stens provided us with outstanding personalized service. This is the first time we have purchased a vehicle from Beach Ford and we were very happy with their customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Test drive performed on 2010 Fusion SEL.

Test drive performed on 2010 Fusion SEL. Noise coming from idling and noisy engine were noted during diagnostic test. Several things needed done asap. young lady booked appt. for 0730am Mr. Johnathan Brown wrote it up. Service mgr. Mr. Frank, got his service tech to To evaluate, determine severals items which needing my immediate action. Further more awaiting parts to complete the job this week is still pending. Personally would highly recommend Beach Ford because of their swift actions and attention to detail from each of those gentlemen that assisted my wife and I during our visit there. Many thanks to a fine establishment BRAVO ZULU to BEACH FORD b'caus they'll do what's right for the customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

Amazing service and amazing hospitality.

Amazing service and amazing hospitality. I’m definitely buying from them again. And you should too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mechanic s did a great job mobile crew with my tire

Mechanic s did a great job mobile crew with my tire rotation and oil changed. Very respectful and great work ethic s. Very very pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bill Shumaker helped me with hitch cover on Expedition.

Bill Shumaker helped me with hitch cover on Expedition. Awesome service and took time to discuss different options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extremely impressed with Beach Ford's mobile service.

Extremely impressed with Beach Ford's mobile service. Technicians were very polite and professional. Service was conducted quickly and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleased with help my service rep Laura and rest of

Very pleased with help my service rep Laura and rest of Beach Ford team provided resulting in fixing the issue related to a Technical Service Bulletin for F150 4WD Integrated Wheel Ends. Good communication throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.