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Beach Ford of Virginia Beach

(925 reviews)

Reviews

(925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beach Ford of Virginia Beach from DealerRater.

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Techs came to my address to replace airbag part which I

Techs came to my address to replace airbag part which I greatly appreciate. Very polite workers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome experience and great sales person!

Awesome experience and great sales person! Very easy process in and out the door! Will go back for my next truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Staff is so accommodating and caring.

Staff is so accommodating and caring. Gave undivided attention to each customer and very efficient

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Dudley was the representative who handled our new

Mike Dudley was the representative who handled our new car transaction. He was most professional and kind. With an asset to your company, like Mike, we will gladly continue to do business with Beach Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Utilized their mobile service for the first time.

Utilized their mobile service for the first time. It was excellent. Isaac and his partner arrived on time, told me exactly what they were going to do, and were done within 30 Minutes. All the while I was able to keep working from the comfort of my home. Isaac was very professional and enjoyable to talk to. I will definitely use this service again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very satisfying experience!

Very satisfying experience! Chris Pearson conducted his self in a very friendly professional manner! He was very committed to satisfying us I making the truck was detailed to my expectations! His dedication to customer service is commendable! Thank you Chris for a great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We tried their new mobile service for an oil change and

We tried their new mobile service for an oil change and tire rotation. They called 15 minutes out, arrived on time and were very professional. Upon completion of the work, a thorough report was provided and reviewed with us, and a few necessary recommendations were made. We were very pleased with the service and will use it again. Extremely convenient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Techs were professional, on time and left my driveway

The Techs were professional, on time and left my driveway and vehicle clean. I recommend this service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had the best experience ,felt valued with the great

I had the best experience ,felt valued with the great staff and love my purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman was knowledgeable, helpful, and respectful

Our salesman was knowledgeable, helpful, and respectful of our time. He negotiated a fair value for our trade and communicated with us about financing options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.