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Beach Ford of Virginia Beach

(925 reviews)

Reviews

(925 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beach Ford of Virginia Beach from DealerRater.

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Two very polite young men, Joey and Jason, came to my

Two very polite young men, Joey and Jason, came to my home and did an excellent job. I am very satisfied with their work and with Ford for providing such a convenient service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had an amazing experience with Azure .

Had an amazing experience with Azure . The service was fast and everyone was super friendly and knowledgeable. Amazing waiting lobby too with snacks and popcorn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top tier customer service, every time!

Top tier customer service, every time! They reach out to me about upcoming services and get me taken care of promptly. I love that they can come to my home to perform most services and when they can’t they have a pick up and drop off service. 10/10!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Beach Ford, Great name, Great place, Great location,

Beach Ford, Great name, Great place, Great location, Great people, Great deals, Great service, Great cars & trucks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Appointment paperwork was fast at the time of turn in.

Appointment paperwork was fast at the time of turn in. Rep Drew was knowledgeable about my concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. When rotating tires. Need to put a piece of plywood under jack. Pavement was hot . Made indentation in parking lot. The service guys done a very good job .And very polite. Thanks so much. For timely service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have only used the service department and everyone is

I have only used the service department and everyone is great! Glad that they do the mobile service! Please don’t get rid of this!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike was awesome as always will deal in the future as he

Mike was awesome as always will deal in the future as he has always made us happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a 2029 Ford Edge new!

Bought a 2029 Ford Edge new! Was talked into buying extended warranty because of how advanced vehicles are today! This warranty is worthless! Torque converter going out at 79000 miles and Ford says they won't cover it! If you look on line Ford knows this an issue with this vehicle! People have even filed class action lawsuit on this issue! Ford has lost a life long customer! I WILL NEVER BUY ANOTHER FORD and will recommend that no one ever buys a Ford especially from a dealer that doesn't back a product they sell!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like the mobile service Beach Ford provides for routine

I like the mobile service Beach Ford provides for routine oil change- tire rotation plus general check- over. Saves 40 mile round trip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.