Reviews
I do recommend this dealership.
I do recommend this dealership. I have both my Escape & F150 serviced there. Staff are respectful, courtesy & knowledgeable. The valet service makes it very convenient. I don’t need to depend on anyone to follow me or pick me up to get my vehicle.
I do recommend this dealership.
I do recommend this dealership. I have both my Escape & F150 serviced there. Staff are respectful, courtesy & knowledgeable. The valet service makes it very convenient. I don’t need to depend on anyone to follow me or pick me up to get my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted you recommend our service department for your Escape and F-150 needs. Our respectful and knowledgeable staff works to make every visit smooth with convenient valet drop-off. Thank you for trusting our Ford service team.
Quick service.
Quick service. Friendly staff. Explained everything done. Always consistent in service and quality. You guys rock!
Quick service.
Quick service. Friendly staff. Explained everything done. Always consistent in service and quality. You guys rock!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to see you rated us five stars. It’s wonderful that our team could deliver quick service, friendly guidance, and clear explanations on your Ford. We hope to welcome you back for your next service soon.
everything went well, tire rotation, oil change,
everything went well, tire rotation, oil change, windshield wiper change, calls telling me costs and to keep an eye on tires tread not yet but keep an eye out. Polite and nice and I had car pick up and brought back all was well, never left my house PERFECT.
everything went well, tire rotation, oil change,
everything went well, tire rotation, oil change, windshield wiper change, calls telling me costs and to keep an eye on tires tread not yet but keep an eye out. Polite and nice and I had car pick up and brought back all was well, never left my house PERFECT.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback on the Ford Escape service. We’re pleased the at-home pickup and drop-off met your needs and that our team kept you informed on costs and tire tread while handling the tire rotation, oil change, and wiper replacement. We look forward to helping keep your Escape running smoothly.
Professional group of workers.
Professional group of workers. Easy in and out service. Let me know what I may need on my next visit so I’m prepared for the cost in the future
Professional group of workers.
Professional group of workers. Easy in and out service. Let me know what I may need on my next visit so I’m prepared for the cost in the future
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!
Nice people very professional my second time buying a new
Nice people very professional my second time buying a new truck from them and the parts department is good too
Nice people very professional my second time buying a new
Nice people very professional my second time buying a new truck from them and the parts department is good too
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!
.Mike Doherty was patient and explained things to us.
.Mike Doherty was patient and explained things to us. Was thankful that he was able to schedule it quickly.
.Mike Doherty was patient and explained things to us.
.Mike Doherty was patient and explained things to us. Was thankful that he was able to schedule it quickly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Stoneham Ford to be a positive one. Please don't hesitate to reach out if you need anything else.
They are really good.
They are really good. The quick lane does a good job. Everyone does great job explaining what is going on with vehicle.
They are really good.
They are really good. The quick lane does a good job. Everyone does great job explaining what is going on with vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Stoneham Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Excellent customer service, friendly interactions, and
Excellent customer service, friendly interactions, and very knowledgeable folks at the dealership. A pleasure to work with everyone there.
Excellent customer service, friendly interactions, and
Excellent customer service, friendly interactions, and very knowledgeable folks at the dealership. A pleasure to work with everyone there.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Stoneham Ford.
Bought a new truck,shortly after getting it home the
Bought a new truck,shortly after getting it home the drivers window wouldn't work correctly. Had to call service desk myself for a repair .Lost truck for a day .Salesman was no help.
Bought a new truck,shortly after getting it home the
Bought a new truck,shortly after getting it home the drivers window wouldn't work correctly. Had to call service desk myself for a repair .Lost truck for a day .Salesman was no help.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
I only go to Stoneham ford for all my vehicle needs!
I only go to Stoneham ford for all my vehicle needs! Every one knows what they are doing and are exceptional.
I only go to Stoneham ford for all my vehicle needs!
I only go to Stoneham ford for all my vehicle needs! Every one knows what they are doing and are exceptional.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!