Reviews
Great service no issues or pressure service associate was
Great service no issues or pressure service associate was able to get me a ride to and from the dealership
Great service no issues or pressure service associate was
Great service no issues or pressure service associate was able to get me a ride to and from the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Awesome communication.
Awesome communication. Kept me updated on the services. Thank you The pick up and drop off service is wonderful. Steve and Brian couldn't have been nicer.
Awesome communication.
Awesome communication. Kept me updated on the services. Thank you The pick up and drop off service is wonderful. Steve and Brian couldn't have been nicer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership provided friendly and efficient service.
The dealership provided friendly and efficient service. I especially enjoyed the coffee and snacks. It was an excellent experience.
The dealership provided friendly and efficient service.
The dealership provided friendly and efficient service. I especially enjoyed the coffee and snacks. It was an excellent experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Stoneham Ford. We look forward to having you as one of our valued customers for many more years to come!
Excellent service but a long wait of 50 minutes in the
Excellent service but a long wait of 50 minutes in the quick lane before my car was taken in.
Excellent service but a long wait of 50 minutes in the
Excellent service but a long wait of 50 minutes in the quick lane before my car was taken in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!
Kevin was very helpfull throughout the entire process.
Kevin was very helpfull throughout the entire process. Everyone who helped us made buying a new vehicle very easy.
Kevin was very helpfull throughout the entire process.
Kevin was very helpfull throughout the entire process. Everyone who helped us made buying a new vehicle very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Great service!
Great service! Friendly and knowledgeable staff. They always take good care of my vehicle and the scheduling is always easy
Great service!
Great service! Friendly and knowledgeable staff. They always take good care of my vehicle and the scheduling is always easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stoneham Ford, we look forward to having you as a valued customer for many years to come!
I was there early.
I was there early. They came right out on time. Asked what service I wanted. Completed the job in a timely manner. Check out/payment was quick and efficient
I was there early.
I was there early. They came right out on time. Asked what service I wanted. Completed the job in a timely manner. Check out/payment was quick and efficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stoneham Ford, we look forward to having you as a valued customer for many years to come!
Good communication and trying to resolve warranted issue,
Good communication and trying to resolve warranted issue, as well as assisting w transportation related to repairs.
Good communication and trying to resolve warranted issue,
Good communication and trying to resolve warranted issue, as well as assisting w transportation related to repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Stoneham Ford, we look forward to having you as a valued customer for many years to come!
Doug P and Mike are great Easy to talk with and answered
Doug P and Mike are great Easy to talk with and answered all my questions No pressure sales
Doug P and Mike are great Easy to talk with and answered
Doug P and Mike are great Easy to talk with and answered all my questions No pressure sales
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Stoneham Ford!
Billy was great answered all my questions The van was
Billy was great answered all my questions The van was ready when promised Nothing but professional
Billy was great answered all my questions The van was
Billy was great answered all my questions The van was ready when promised Nothing but professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Stoneham Ford. We appreciate your business and hope to see you again soon!