Reviews

Average Ratings

4.8
450 lifetime reviews. Includes reviews of Stoneham Ford from DealerRater.com
  • Great Dealership from Sales to Service

    The sales staff was beyond excellent and answered all our questions. They were very helpful in the selection process for our new 2015 Explorer.


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    The sales staff was beyond excellent and answered all our questions. They were very helpful in the selection process for our new 2015 Explorer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Effortless...

    Professional, personable, and helpful with every question I had.


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    Professional, personable, and helpful with every question I had.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Best Ford Dealership in New England!
    September 15, 2017

    I have been buying Fords from other dealers for over 40 years and STONEHAM FORD is by far the best. With a large inventory, flexible sales, fair a...


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    I have been buying Fords from other dealers for over 40 years and STONEHAM FORD is by far the best. With a large inventory, flexible sales, fair and honest advice and being very courteous - I can state enthusiastically and truthfully - my recent new MV purchase was pleasant. Brian Flaherty was great.

    Does recommend this dealer

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  • Recall

    Seamless scheduling, ride to work, pick up following service for 2 recalls.


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    Seamless scheduling, ride to work, pick up following service for 2 recalls.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very pleasant experience.
    September 13, 2017

    Kevin was a pleasure to deal with. He was very attentive to our needs. His personality made shopping for a new car more enjoyable. After delivery ...


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    Kevin was a pleasure to deal with. He was very attentive to our needs. His personality made shopping for a new car more enjoyable. After delivery he sat in the car going over all the options and menus with me for over an hour... He even set up my cell phone for me! As far as I'm concerned he went above and beyond. Thank you, Tom & Jan G.

    Does recommend this dealer

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  • 2015 Ford Escape

    Stoneham Ford went above and beyond to help me and I would recommend anyone looking to buy a new vehicle to see them first!

    Dealer Response

    Aarion, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Congratulations on your new Escape, and plea...


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    Stoneham Ford went above and beyond to help me and I would recommend anyone looking to buy a new vehicle to see them first!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Aarion, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Congratulations on your new Escape, and please don't hesitate to call or stop by if there is ever anything that we can do for you. Thanks!


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  • Ford Edge Repair

    Richard Silvestri was ahuge help on getting my car serviced quickly. There were brake issues that needed to be checked out ASAP. It coincidentall...

    Dealer Response

    Christopher, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad we co...


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    Richard Silvestri was ahuge help on getting my car serviced quickly. There were brake issues that needed to be checked out ASAP. It coincidentally happened before going on vacation. Rich was able to get my car in and out before I even left for vacation. Much appreciation to the team at Stoneham Ford. There's a reason this is our 3rd car from Ford.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Christopher, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad we could get you back on the road so quickly!


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  • Oil change
    September 4, 2017

    The people are always very friendly but the wait was way to long! There are 4 bays and only 1 was available for just an oil change. There was only...


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    The people are always very friendly but the wait was way to long! There are 4 bays and only 1 was available for just an oil change. There was only 1 car in front of me and I waited over an hour to get my car in.

    Does recommend this dealer
    Came in for service or repair

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  • Easy Transaction and Factual Answers
    August 30, 2017

    Bryan was extremely cognizant the vehicle was for my daughter and prepared a detailed list to safety feature without asking. He also was very help...


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    Bryan was extremely cognizant the vehicle was for my daughter and prepared a detailed list to safety feature without asking. He also was very helpful understanding our needs and budget. George was equally able to provide us with many different options for payment and had thoughtfully expressed which he felt was over the long term the best solution for our needs.

    Does recommend this dealer

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  • Recall

    Brought car in for recall. Pleasant quick friendly. No complaints

    Dealer Response

    Marilyn, our number one goal is attaining 100% customer satisfaction. We are happy to hear your experience reflected that. We hope to be of servic...


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    Brought car in for recall. Pleasant quick friendly. No complaints

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Marilyn, our number one goal is attaining 100% customer satisfaction. We are happy to hear your experience reflected that. We hope to be of service to you again! Take care!


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