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Reliable Hyundai

(496 reviews)
Visit Reliable Hyundai
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 4 awards
2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 456-4387 (888) 456-4387
Used (888) 905-8480 (888) 905-8480
Service (866) 886-3890 (866) 886-3890

Reviews

(496 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reliable Hyundai from DealerRater.

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Superb experience!

Salesman Jamie was exceptional! He went out of his way to find the car I wanted; didn't try to sell me one I didn't want. Not having a new vehicle for many years left me pretty uneducated and Jamie never let me feel "stupid" even when I asked the same question numerous times. He taught me how to use all the new electronics and was never more than a phone call away. He even came out to my house to program my garage door opener when I failed at it numerous times! Truly a 5 star experience for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 stars! Hearing about the service you received from Jamie during your car buying experience truly makes us proud. Thank you for choosing Reliable Imports!

Overall Service

Thank you Andrew Edwards and everyone who stayed late for all your help in getting us our new (to us :-) ) car!! WE LOVE IT SO MUCH!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are thrilled to hear you are enjoying your car! It makes us proud knowing that you received great service from Andrew throughout your car buying experience. We truly appreciate your business!

Great place with Great staff!

Andrew Edwards was my sales rep at the Pre-Owned Zone. Went there knowing exactly what I wanted, was pre-approved by my bank, yet Andrew helped me get an even better rate through one of their other lenders. I would highly recommend this place and Andrew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to write such a positive review, Joshua! We are happy to know that Andrew was able to get you a great rate on your vehicle. Thank you for choosing Reliable Imports!

Good car buying experience, but not perfect.

Reliable Mazda was a good experience, our salesperson, Ben, was great and the finance office was very friendly and professional as well. My only complaint is that they still use the run back and forth, to the manager, tactic when dealing with price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

W appreciate your feedback! Our team at Reliable Imports strives to provide all of our customers with excellent service and we truly value you as a customer! Thank you for choosing Reliable Mazda!

Great place with great staff

Andrew Edwards was my sales rep at the Pre-Owned Zone. Went there knowing exactly what I wanted, was pre-approved by my bank, yet Andrew helped me get an even better rate through one of their other lenders. I would highly recommend this place and Andrew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write a review, Josh! We are pleased to hear that Andrew was able to get you a great deal on a vehicle. Thank you for choosing Reliable Imports!

Fantastic Buying Experience

Our salesman,Ben,was very knowledgeable about the Mazda products.He was very thorough and helpful in making sure we knew about all the features in our new vehicle. This wasn't our first experience with Reliable Mazda. They met all of our needs last time we dealt with them. That's why we returned this time and they didn't disappoint. We would recommend them to anyone. Thanks guys!! You'll see us again soon!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for being a repeat customer of Reliable Mazda! Providing our customers with top of the line service is what we strive for, so we are pleased to hear that you have had great experiences at our dealership. We are thankful for your business!

Great dealership

Our experiences at this Mazda dealership have always been great. This is our 5th Mazda lease at this dealership alone. Dylan is absolutely wonderful. He is extremely knowledgeable about the cars & provided us the type of service that has kept us coming back again & again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for being such a loyal customer! We are proud to know that you always receive great service from Dylan. We truly appreciate your business and look forward to your next visit!

Great Car Buying Experience

My wife and I were looking to purchase her a car and possibly both of us if we got a good deal. We popped into this dealership on our lunch break and met Travis Remmich (sales rep) on the lot. We told him we had limited time and were just there to look. We were ready for the big SALES pitch but it never happened. He just showed us around and what we wanted to see, gave us some ideas, and told us to come back if we wanted. We went back after work and he took us on several test drives and was patient and knowledgable throughout He found us the cars we wanted, Jared found us the deal we wanted, and Russell had us cracking up the whole time we were doing paperwork, We would highly recommend these folks for any car buying needs!! The vehicles are great. The people were amazing. We bought two cars and will be back when it is time to do it again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to tell us about your experience! At Reliable Imports it is our goal to provide all of our customers with exceptional service, so we are pleased to hear that is exactly what you received from Travis, Jared, and Russell! We are grateful for your business. Thank you for choosing Reliable Imports!

Great service

Thank you Reliable Hyundai of Springfield for the wide selection of cars I had to choose from and a special appreciation goes to your Sales Representative, Don Logan, for courteous, knowledgeable and professional expertise in walking us through the process of finding and securing the right car for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We appreciate your positive feedback! It makes us proud knowing that Don was able to assist you in finding the perfect car. We are thankful for your business and look forward to your next visit!

Great service

Thank you Reliable Hyundai of Springfield for the wide selection of cars I had to choose from and a special appreciation goes to your Sales Representative, Don Logan, for courteous, knowledgeable and professional expertise in walking us through the process of finding and securing the right car for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive feedback! At Reliable Hyundai we strive to provide all of our customers with great service, so we are happy to hear about the experience you had with Don. We are grateful for your business. Enjoy your car!