Reviews
I have been loyal to Earnhardt because they have been loyal to me. I feel they listen and actually are the quality and care in their service and service people. I like seeing the same faces and the same quality every time. I have enjoyed working with everyone but have really count t seems on Allie S. She get’s me.
I have been loyal to Earnhardt because they have been loyal to me. I feel they listen and actually are the quality and care in their service and service people. I like seeing the same faces and the same quality every time. I have enjoyed working with everyone but have really count t seems on Allie S. She get’s me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words! It means so much to know you continue to choose Earnhardt because of the trust, care, and consistency our team provides. We’re especially glad to hear Allie S. has made such a positive impact—she’ll truly appreciate the shoutout! We look forward to continuing to provide the same quality service you’ve come to expect. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
Great experience! They made the experience enjoyable. I will definitely be headed back to Earnhardt next time I am in the market.
Great experience! They made the experience enjoyable. I will definitely be headed back to Earnhardt next time I am in the market.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear you had such a positive experience! We always strive to make the car-buying process enjoyable. We look forward to welcoming you back when you're ready for your next vehicle. Your support means a lot to us! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
Great dealership, nice folks. At first it was hard to navigate around until a sales person came up and showed me around. He was very professional and feel the service was great.
Great dealership, nice folks. At first it was hard to navigate around until a sales person came up and showed me around. He was very professional and feel the service was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad to hear our team was able to assist you and make your visit more enjoyable. It's wonderful to know you found our staff professional and helpful. We appreciate your kind words and hope to see you again soon! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
I came in for an oil change and that was completed within a reasonable amount of time.. There were issues found for future service and service was scheduled. Explanations from Raul were good about my needs
I came in for an oil change and that was completed within a reasonable amount of time.. There were issues found for future service and service was scheduled. Explanations from Raul were good about my needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that your oil change was quick and that Raul provided clear explanations regarding future service. We appreciate you trusting us with your vehicle, and we look forward to continuing to meet your automotive needs! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
I received notice via the Ford App that the battery in my F150 was failing. I contacted my service rep JR who quickly identified and confirmed the issue. Within minutes I was scheduled for service and by the end of day the battery and other recommended issues were resolved. Service expectations were set and met in terrific time.
I received notice via the Ford App that the battery in my F150 was failing. I contacted my service rep JR who quickly identified and confirmed the issue. Within minutes I was scheduled for service and by the end of day the battery and other recommended issues were resolved. Service expectations were set and met in terrific time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear JR provided such prompt and effective service for your F150. We strive to keep our customers informed and satisfied, and it sounds like we hit the mark with you. We appreciate your trust in us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
Johnny (Juan Luis Martinez) was so good to me.He took great care of me and helped me get the deal I wanted.He was so helpful negotiating. I knew I was in great hands with him. All the staff was super friendly and helpful. the sales manager, service manager and detail shop also helped make it happen. I know I will be back to purchase a new truck again!!!!
Johnny (Juan Luis Martinez) was so good to me.He took great care of me and helped me get the deal I wanted.He was so helpful negotiating. I knew I was in great hands with him. All the staff was super friendly and helpful. the sales manager, service manager and detail shop also helped make it happen. I know I will be back to purchase a new truck again!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! It's wonderful to hear that Johnny and the team made such a positive impact during your visit. We strive for a friendly and supportive atmosphere, and it sounds like we delivered. We can't wait to welcome you back for your new truck! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
Jacob in the service department was very helpful and did exactly what he said he would do. My truck was ready on time and under budget.
Jacob in the service department was very helpful and did exactly what he said he would do. My truck was ready on time and under budget.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback! We're thrilled to hear that Jacob provided you with great service and kept his promises. We appreciate your support and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
I Always get great service, the service advisors are professional and knowledgeable. I have both my personal and commercial vehicles serviced here.
I Always get great service, the service advisors are professional and knowledgeable. I have both my personal and commercial vehicles serviced here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear you consistently receive great service from our team. Providing professional and knowledgeable support for both personal and commercial vehicles is our priority. We appreciate your trust in us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
The service representative that assisted me was very thorough and professional. He was very friendly and I appreciated his patience. My hope is that continue to work with him directly as I felt valued as a repeat Ford customer, especially at this location. I have bought repeatedly from this site, and service is the most important aspect for me. I like knowing I can trust the service area and the warranty is honored without delay, and I am treated politely. Kyle was very kind and I look forward to continuing to work with him in a very positive manner. Thank you.
The service representative that assisted me was very thorough and professional. He was very friendly and I appreciated his patience. My hope is that continue to work with him directly as I felt valued as a repeat Ford customer, especially at this location. I have bought repeatedly from this site, and service is the most important aspect for me. I like knowing I can trust the service area and the warranty is honored without delay, and I am treated politely. Kyle was very kind and I look forward to continuing to work with him in a very positive manner. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your thoughtful feedback, Krenshaw! It’s wonderful to hear that Kyle made your experience so positive. Building trust and providing exceptional service is our priority, and we’re thrilled to have you as a valued repeat customer. Looking forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
Good service that didn't take too long. Discovered a couple of problems that I didn't expect were becoming problems.
Good service that didn't take too long. Discovered a couple of problems that I didn't expect were becoming problems.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad to hear that our team provided efficient service and helped identify those unexpected issues. Your feedback is invaluable to us, and we’re here to ensure everything runs smoothly for you. We appreciate your trust in us! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com