Reviews
They were able to take a difficult situation of a
They were able to take a difficult situation of a negative equity trade in and work with us to find the best options. We did not feel pressured into a sale. They were able to work with financing options and got us the best deal and discounts possible. Even though we got a new vehicle and should be good for awhile, we plan on going back when it comes time to update.
They were able to take a difficult situation of a
They were able to take a difficult situation of a negative equity trade in and work with us to find the best options. We did not feel pressured into a sale. They were able to work with financing options and got us the best deal and discounts possible. Even though we got a new vehicle and should be good for awhile, we plan on going back when it comes time to update.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re thrilled to hear that our team could help turn around a challenging situation for you. It's great to know you felt comfortable throughout the process. We look forward to assisting you again when you're ready for your next vehicle! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
Allie did a very good job and the staff is always helpful
Allie did a very good job and the staff is always helpful with my service.
Allie did a very good job and the staff is always helpful
Allie did a very good job and the staff is always helpful with my service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback, Jordan! We're thrilled to hear that Allie and the team provided you with great service. Your satisfaction means a lot to us, and we look forward to assisting you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
Great customer service friendly and knowledgeable.
Great customer service friendly and knowledgeable. Quick to respond to questions. Huge inventory clean quick
Great customer service friendly and knowledgeable.
Great customer service friendly and knowledgeable. Quick to respond to questions. Huge inventory clean quick
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you had such a positive experience with our team. We take pride in our customer service and inventory, and your feedback truly motivates us to keep delivering the best. We look forward to serving you again! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
I’m purchasing a truck from out of state.
I’m purchasing a truck from out of state. Everyone involved in the process was super helpful.
I’m purchasing a truck from out of state.
I’m purchasing a truck from out of state. Everyone involved in the process was super helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your awesome review! We're thrilled to hear that our team made your out-of-state truck purchase a smooth experience. We appreciate your trust and look forward to seeing you on the road soon! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
Have bought 10 cars from them over the and always great
Have bought 10 cars from them over the and always great service. Shoutout to Ron Q.
Have bought 10 cars from them over the and always great
Have bought 10 cars from them over the and always great service. Shoutout to Ron Q.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued support and for sharing your experience! We're thrilled to hear that Ron Q provided you with great service throughout your car purchase. We appreciate you choosing us for your automotive needs! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
My sales representative Ron Q.
My sales representative Ron Q. is Great! Always welcoming, helpful and ready to give 100%. I've been coming back to this Chandler location for about 15 years plus because of the great service. I was very happy with the service on my last visit with Ron Q. My 2016 Focus had transmission problems and Ron Q. got me into a Ford Escape. I'm sorry to say I was not happy with my service advisor Todd. Service from Todd was not good at all. Hopefully I won't get him as a service advisor again.
My sales representative Ron Q.
My sales representative Ron Q. is Great! Always welcoming, helpful and ready to give 100%. I've been coming back to this Chandler location for about 15 years plus because of the great service. I was very happy with the service on my last visit with Ron Q. My 2016 Focus had transmission problems and Ron Q. got me into a Ford Escape. I'm sorry to say I was not happy with my service advisor Todd. Service from Todd was not good at all. Hopefully I won't get him as a service advisor again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your loyalty to us here. We're lucky to have you as a valued customer, which is why we're disappointed to read about your negative experience with a member of our service team. You should be receiving 5-star service from everyone here, so if you'd like to discuss your recent visit any further, please don't hesitate to contact me. I am here to help. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
The sales process was easy and the staff was very helpful
The sales process was easy and the staff was very helpful and courteous! We were very happy with the overall experience.
The sales process was easy and the staff was very helpful
The sales process was easy and the staff was very helpful and courteous! We were very happy with the overall experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear you had a great experience with our team. Providing excellent service is our top priority, and we appreciate your positive feedback. Enjoy your new ride! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
Great customer service.
Great customer service. Explained everything, set up my dashboard on line. Esli Romero;;;; Earnhardt Ford; TITLE:Sales Esli was great. Not the typical pushy sales person. Made me feel very comfortable. Great service.
Great customer service.
Great customer service. Explained everything, set up my dashboard on line. Esli Romero;;;; Earnhardt Ford; TITLE:Sales Esli was great. Not the typical pushy sales person. Made me feel very comfortable. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Esli. Our team strives to provide excellent service without the pressure, and it's wonderful to know we achieved that for you. Enjoy your new ride! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com
Personnel at Earnhardt Ford are always friendly and
Personnel at Earnhardt Ford are always friendly and respectful. There is never a hesitation on my part to call the dealership if I have any problems at all.
Personnel at Earnhardt Ford are always friendly and
Personnel at Earnhardt Ford are always friendly and respectful. There is never a hesitation on my part to call the dealership if I have any problems at all.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that our team has consistently provided you with friendly and respectful service. Your trust means a lot to us, and we're always here to help with any questions or concerns you may have. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com
Joel Diaz was outstanding.
Joel Diaz was outstanding. Answered all questions, reviewed options and provided a no pressure deal. He was assisted by Ana who also was exemplary. I believe the gentleman who reviewed the truck’s interior options name was Ricky. Incredible work ethic.
Joel Diaz was outstanding.
Joel Diaz was outstanding. Answered all questions, reviewed options and provided a no pressure deal. He was assisted by Ana who also was exemplary. I believe the gentleman who reviewed the truck’s interior options name was Ricky. Incredible work ethic.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review! We're thrilled to hear that Joel, Ana, and Ricky all provided such a positive and professional experience. We’ll be sure to pass along your kind words to the team—they’ll truly appreciate it. Enjoy your new truck, and don’t hesitate to reach out if there’s anything else we can help with! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com