Reviews
Earnhardt Fo4d has continued to demonstrate their commitment to their customers during every visit. I will continue to do business with them when it comes to purchasing and servicing vehicles.
Earnhardt Fo4d has continued to demonstrate their commitment to their customers during every visit. I will continue to do business with them when it comes to purchasing and servicing vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service. Greeted upon arrival. Appointment was a 9am. Oil change, tire rotation, cabin filter change and I was on my way home by 945am. Josh and team were great!
Excellent service. Greeted upon arrival. Appointment was a 9am. Oil change, tire rotation, cabin filter change and I was on my way home by 945am. Josh and team were great!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It’s wonderful to hear that Josh and the team provided you with excellent service and got you back on the road quickly. We appreciate your trust and look forward to seeing you again for your next visit! Regards, Tommy Watson Customer Relations Manager [email protected]
Always friendly Service dealership very clean service advisor. Keep me informed. Filip Vranesevic Was great. I would recommend the dealership.
Always friendly Service dealership very clean service advisor. Keep me informed. Filip Vranesevic Was great. I would recommend the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're glad that you had a great experience with our friendly team and that Filip took such good care of you. Keeping our dealership clean and informative is a priority for us. Your recommendation means a lot and we look forward to welcoming you back in the future! Regards, Tommy Watson Customer Relations Manager [email protected]
Friendly, professional, and impressively experienced service staff. It’s easy to schedule a maintenance appointment and they try to be as expedient as possible.
Friendly, professional, and impressively experienced service staff. It’s easy to schedule a maintenance appointment and they try to be as expedient as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, McKenzie! It's wonderful that you had a great experience with our service team. Making scheduling easy and providing efficient service is so important to us. Your kind words mean a lot, and we appreciate you taking the time to share your thoughts! Regards, Tommy Watson Customer Relations Manager [email protected]
Great experience. No pressure sales with a quick and easy process. We were greeted by the sales professional immediately. Johnny was knowledgeable and accommodating. We drove from Carefree to this dealership for a specific truck. It was in stock, as advertised by the website. This was not the case at other Ford dealerships in the Scottsdale area. I would strongly recommend this dealership to all friends and family.
Great experience. No pressure sales with a quick and easy process. We were greeted by the sales professional immediately. Johnny was knowledgeable and accommodating. We drove from Carefree to this dealership for a specific truck. It was in stock, as advertised by the website. This was not the case at other Ford dealerships in the Scottsdale area. I would strongly recommend this dealership to all friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic feedback! We're thrilled to hear you had a smooth experience with Johnny and that the truck you wanted was readily available. Your recommendation means the world to us. We appreciate you making the trip and look forward to serving your friends and family in the future! Regards, Frank Nicolosi General Sales Manager [email protected]
Absolutely terrible experience. I called to inquire about a vehicle and was connected with Joel Diaz, who was apparently training another employee, Jamal. Instead of treating a serious buyer with professionalism and respect, they spent much of the conversation laughing while I was trying to negotiate a deal. I felt mocked, disrespected, and completely dismissed as a customer. When I called out the behavior and asked for a simple apology, Joel refused and hung up on me. Buying a vehicle is one of the largest purchases most people make, and no customer should be treated this way. If this is how they treat someone who is genuinely trying to buy a car, I can only imagine how they treat others. Save yourself the frustration and shop somewhere that values customers and understands basic professionalism.
Absolutely terrible experience. I called to inquire about a vehicle and was connected with Joel Diaz, who was apparently training another employee, Jamal. Instead of treating a serious buyer with professionalism and respect, they spent much of the conversation laughing while I was trying to negotiate a deal. I felt mocked, disrespected, and completely dismissed as a customer. When I called out the behavior and asked for a simple apology, Joel refused and hung up on me. Buying a vehicle is one of the largest purchases most people make, and no customer should be treated this way. If this is how they treat someone who is genuinely trying to buy a car, I can only imagine how they treat others. Save yourself the frustration and shop somewhere that values customers and understands basic professionalism.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi Jose, Thank you for sharing your feedback. We hold our team to the highest standards of professionalism, and we take matters of customer respect very seriously. We want to clarify that our manager, Joe, was on a speakerphone in a shared workspace, and the background laughter you heard was an unrelated conversation among other staff members. Joe did not intend any disrespect and offered an immediate apology during the call to clear up the misunderstanding. We apologize that this left you with a negative impression, as it is never our goal. We appreciate your time and wish you the very best in your vehicle search. Regards, Tommy Watson Customer Relations Manager [email protected]
I have been loyal to Earnhardt because they have been loyal to me. I feel they listen and actually are the quality and care in their service and service people. I like seeing the same faces and the same quality every time. I have enjoyed working with everyone but have really count t seems on Allie S. She get’s me.
I have been loyal to Earnhardt because they have been loyal to me. I feel they listen and actually are the quality and care in their service and service people. I like seeing the same faces and the same quality every time. I have enjoyed working with everyone but have really count t seems on Allie S. She get’s me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words! It means so much to know you continue to choose Earnhardt because of the trust, care, and consistency our team provides. We’re especially glad to hear Allie S. has made such a positive impact—she’ll truly appreciate the shoutout! We look forward to continuing to provide the same quality service you’ve come to expect. Regards, Tommy Watson Customer Relations Manager [email protected]
Great experience! They made the experience enjoyable. I will definitely be headed back to Earnhardt next time I am in the market.
Great experience! They made the experience enjoyable. I will definitely be headed back to Earnhardt next time I am in the market.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear you had such a positive experience! We always strive to make the car-buying process enjoyable. We look forward to welcoming you back when you're ready for your next vehicle. Your support means a lot to us! Regards, Frank Nicolosi General Sales Manager [email protected]
Great dealership, nice folks. At first it was hard to navigate around until a sales person came up and showed me around. He was very professional and feel the service was great.
Great dealership, nice folks. At first it was hard to navigate around until a sales person came up and showed me around. He was very professional and feel the service was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're glad to hear our team was able to assist you and make your visit more enjoyable. It's wonderful to know you found our staff professional and helpful. We appreciate your kind words and hope to see you again soon! Regards, Frank Nicolosi General Sales Manager [email protected]
I came in for an oil change and that was completed within a reasonable amount of time.. There were issues found for future service and service was scheduled. Explanations from Raul were good about my needs
I came in for an oil change and that was completed within a reasonable amount of time.. There were issues found for future service and service was scheduled. Explanations from Raul were good about my needs
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that your oil change was quick and that Raul provided clear explanations regarding future service. We appreciate you trusting us with your vehicle, and we look forward to continuing to meet your automotive needs! Regards, Tommy Watson Customer Relations Manager [email protected]